Having issues with YMail in Firefox 2? Could be a browser plugin conflict

We’ve received reports from some users that they are experiencing problems getting their inbox to load completely in the All-New Yahoo! Mail. Our engineers have been sleuthing around and discovered that if you are running Firefox 2.0.0.18, and have the RealPlayer Browser Record Plugin 1.0 installed as a browser add-on, you may run into this too.

Without getting too deep into the nitty-gritty, it seems that the plugin is preventing certain requests from reaching their intended destination within the browser. Fortunately there are two easy ways to resolve the problem.

1. Go to Tools > Add-ons, find RealPlayer plugin, Disable or Uninstall, restart Firefox.
2. Upgrade to Firefox 3.

Either of those options will do the trick.