Suggest some screencast topics

Just as I promised last week, I was back with some “breaking news” on Tuesday … however now I’m back again with some more stuff for all of the new readers. But unlike before, this is actually relevant to both! Longtime readers are likely aware that from time to time this blog features screencast demonstrations. The Ryan who used to blog here posted one introducing the chat feature within All-New Mail. More recently I posted a demonstration on the addition of SMS Text Messaging to Yahoo! Mail. Well, despite having a voice that was made for print media, I would really like to forge ahead with the whole screencast thing. What I would like to know from you guys is what types of stuff you would find valuable. What are the things that you find most confusing? We’ve got great tutorials, but I know some people just prefer seeing it to reading about it.

Let me know, via comments or email (ymailblog1<at>yahoo.com) and I’ll do my best.

And don’t forget to subscribe to the RSS Feed, or even better you can add it to MyYahoo by clicking Add to My Yahoo! and you can see updates there! I look forward to seeing you back here in the future.

http://ymailupdates.com/blog/wp-content/uploads/2007/10/blogpic4.jpgRyan K.
Community Manager
Yahoo! Mail

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34 comments »

Comment by kata

December 13th, 2007 at 6:09 pm

I would like to see also in New Yahoo Mail the Search Shortcuts as My Photos and My Attachments which are in Classic Yahoo Mail.

 
Comment by Janice Yardley

December 13th, 2007 at 8:05 pm

Yahoo mail is the worst ever. I’ve had yahoo for years. The last couple of months three people in my home cannot access their mail. I don’t know what went wrong but I’ll NEVER use Yahoo again. I’ll cancel anything to do with Yahoo / SBC / ATT. Period. I’ve spent an inordinate amount of time struggling with this problem to no avail. I can’t so much as find a phone number to call for assistance. Unbelievable.

 
Comment by Byl [Bill] Butler

December 14th, 2007 at 3:52 am

It would be great if Yahoo created a system where when a person composes an email of great importance and sometimes length, and by whatever reason, accidently erases or delete the email which he so painstakingly wrote, and loses it completely. Usually rewriting it is not fun and a pain to re-compose the message.

What I have found is that even if you go to “History”, and click on the recent page, the yahoo compose page comes up empty. So you have lost all that you wrote. A wonderful 2008 project would be to remedy this for some of us who slip up and erase the message.

Also, there has got to be a way to print the information that one puts in those shadow boxes which are separated from the main page. One which is similar to this comment cubical. I can only print what is shown, whenever I try. Can someone help me with these rather simple problems. And I thank you, Byl [Bill] Butler

 
Comment by Byl [Bill] Butler

December 14th, 2007 at 4:10 am

p.s. I strongly disagree with Ms. Yardley about the comment dissing Yahoo. I have been a member since 1996, and have nothing but gratitude for the company. I wish I had bought stock in the company when it ran that cheezy commercial on television at its debut… “do you YAAAAHOOOO?” They must be doing something right, because that commercial or any other one has been aired since then. That to me says that service and word of email exchanges is all that was needed now. Yahoo has given me unlimited storage space, larger download megs for pictures, they did not stop my account when I did not use it for almost 8 months straight, like some other POP mail services will do without warning. I had the other OTMA account for a year, and when I did not access my mailbox for 60 days, I lost my account, and some important emails I had saved. Didn’t bother me none, ’cause I never liked the sleezy name anyway!

Ms. Yardley, you must have worked tirelessly on your problem to compose a blog as you did. I have been there with other sites many times and understand the frustration and anger that it creates. So it is understandable that your message is full of arrows toward Yahoo. However, it wouldn’t pass me to think by now you have cooled off, and the problem cleared itself up… and that you have too many draft saved emails to quit Yahoo cold turkey… n’cest-pas
peace Byl [Bill] Butler

 
Comment by maowbro

December 14th, 2007 at 6:07 am

As one who used to be a Top Contributor to Y.Answers in the Yahoo Mail category, I found it difficult (a.k.a. impossible) to answer questions about Yahoo’s spam filter. There is virtually no clear info about how the filter works behind the scenes, how it learns based on emails that we mark as Spam, etc. A screencast about the inner workings might help ALL of us understand better the whole spam-filtering thing.

 
Comment by mark

December 14th, 2007 at 8:58 am

I do not want to change to beta. I like my old home page and do not want to change. The new beta doesnt offer the sprts chedule of my favorite teams or my favorite stocks. Please go back to the old page for everyone at least for me. I have my page set up the way I want it.

 
Comment by susan raynard

December 14th, 2007 at 9:08 am

can anyone tell me what this means??????

Unusual Activity Detected
To protect you, unusual activity may lead to a 48-hour account suspension
My business (paid account)mail services have been down for more than 24 hours. There is no # to call as pointed out by another blogger. Have chatted twice and beed ASSURED that engineering will get to it with priority. I’d like to know why this happens. how to prevent it. and how to INSURE that it doesn’t re-occur. It happen a few months agao and was resolved very quickly then.

 
Comment by RyanK

December 14th, 2007 at 1:46 pm

Hi Byl,
-
Which version of Mail are you using? If you are in the New Mail there is a button just above the compose window for saving drafts. It’s not automatic but I’ll see if we are working on an option to make it automatic. If you are using the Classic version there is also a “Save” button, but we have also incorporated an auto-save function into the latest version. The rollout of that version should reconvene after the holidays.
-
RyanK

 
Comment by Brad Boswell

December 14th, 2007 at 2:10 pm

why did it when I send somebody a letter but when you send a letter,you have to do this code and I don’t know why it did this?Wait I know! When you spam a lot of messages that why you have to do a code!I spam the people of, Warrior Cat Fans,and the people that I don’t know and if you don’t like spaming people.Sham on you!!I really don’t like it.Right now my sister is bugging me and somebody help me!!!See you later!!!Oh yeah.Do you hate school?Well I do because we do it a whole week!!I am glad that it is a weekend!!Well I have to go!! See you later and you better help me from my sister!See you later and I will do a other one!!Bye!!Brad

 
Comment by Jim seehafer

December 15th, 2007 at 3:09 am

i have asked several times why i cannot see pictures in some of the e-mails i get.i have yet to get an answer that adresses my problem.in these pics that i cannot view all i get is a box with a small box with a red x in the upper left corner of the larger box.whassup?

 
Comment by mary kaaouara

December 15th, 2007 at 8:59 pm

Love yahoo never a thought of changing. what are we allowed to post of=n this blog what type of topics are allowed.

 
Comment by Bram Claes

December 16th, 2007 at 1:30 am

I would like that yahoo enables POP acces again for the free users like gmail, because i need it very much and I don’t like to switch from e-mail account. I hope I don’t have to switch

FREE POP ACCES SO I CAN READ MY EMAIL IN OUTLOOK/THUNDERBIRD!!! PLEASE

 
Comment by Gary Zura

December 16th, 2007 at 7:51 am

I just like to read it.

 
Comment by DON

December 16th, 2007 at 8:38 am

Hey Ryan,

Great to see an actual human face representing Yahoo. I think yahoo mail is great. I believe you still need to work on the beta version. I use it to my advantage in areas where it is good, like being able to see when I have new mail on an open tab or cleaning up and deleting old mail. I switch back to the old version when it takes dial up speed to load a simple e-mail. Its great to have at least two options. I just hope you don’t switch off the old version completely.

This is not so true for the new “my-yahoo” I don’t rely find it any better than the old version. I like the “Today” module that the new version does not have and I also like the book mark layout on the old version. Thats my personal preference but I can see why some people like it and I can appreciate all the effort that went into it. The bottom line is I like choice. I like that freedom.

What annoys me like crazy, really is the new aggressive campaign. Every time I log in I must be haggled to switch to “the all new beta version” with the big yellow button to see my new page and the little tiny cancel button nearly hidden on the side. Relax its easy, be a better friend, ya da ya da ya da. Ok I get it already.

I tried it and I still like my old page.

I like my old page, can I just go straight to it without the hassle? can you talk to the big chief about it for me? I am sure I am not the only one.

Best Regards

Don

 
Comment by DON

December 16th, 2007 at 1:00 pm

one more argument to consider when you talk to the big chief. When I log into my G-Mail account it takes me 3 seconds. I log in and boom! I am right there in my in-box. When I log in to yahoo, first I have to deal with x, y, z, and the whole change change switch switch pleezzz switch shebang. With all this hassle, you are making your competition look good.

I understand you want as many people to try the new version. Perhaps you can add a little check box that says something like “don’t ask me again”. Then the next time I log in, boom!, I am in my in box, just like g-mail.

 
Comment by debbie

December 16th, 2007 at 6:09 pm

It is sad that yahoo chat can not stay up 24 7….. it works sometimes during the day, then when you check back for chat it says its loading and you cant get back on. On and Off….On and Off…… I dont think they should of offered this in the first place until they get the bugs out. I prefer yahoo mail over the other sites, but am sad this is such a mess

 
Comment by beach004

December 17th, 2007 at 8:39 am

I have used Yahoo and Yahoo Mail as long as it’s been available, and have almost no complaints, and those few are minor; but the move from My Photos to Flickr is a problem. First, it is a very difficult program to get used to–groups, sets, etc. with unintuitive names and functions. Then yesterday I felt the other shoe drop, when Flickr suddenly tells me that there are fairly severe limitations on free usage–I can only have three sets or some such, and only 200 pictures–unless I pay them $24.96 per annum.
Maybe I should have seen it coming; but I didn’t, and I’m disappointed.

 
Comment by RyanK

December 17th, 2007 at 12:28 pm

beach004,
-
Just to clarify, Flickr does not limit users to 200 total pictures.
-
There are limits on the number of “sets” (3), amount of data that can be uploaded in a month (100MB, which could be anywhere from 10s to 1000s of images … depending on file size), and the 200 limit refers only to the photos that will show up in your Photostream (200 most recent).
-
RyanK

 
Comment by tatay

December 17th, 2007 at 1:17 pm

good

 
Comment by beach004

December 18th, 2007 at 11:14 am

I agree, “Good.” Now I must go back in there, and study how this program really works–which I should have done in the first place, I readily admit!

 
Comment by debajyoti

December 19th, 2007 at 1:27 am

Add mail tag option to classic and provide a i-list facility in yahoo mail.Though chat option is available in new yahoo mail but it in not present in classic.

 
Comment by watch movie

December 19th, 2007 at 4:21 pm

Umm lets do one on bio-metrics.

 
Comment by watch movie —

December 19th, 2007 at 4:24 pm

Oh i mean lets do one on bio-metrics how to install and work with it?

 
Comment by kristina

December 19th, 2007 at 5:29 pm

And what about the scum controllers? Could it be even more safe!

 
Comment by Brent

December 20th, 2007 at 12:38 pm

I love the new Yahoo Mail, but I had to stop using it because it’s just too darn slow to be useful anymore.

It killed me to switch back to the old interface after trying for months to convince myself that the new interface would get faster.

Is anything being done to address performance issues??

 
Comment by Steve

December 22nd, 2007 at 8:06 pm

I wish that you people at Yahoo would stop “blowing your horn” about how great and improved everything is with Yahoo, when all you’ve done is has mess up people’s access to their mail with all the supposed “improvements”. I am in agreement with most of Ms. Yardley’s gripes, but I’m willing to give you people one last chance before I dump Yahoo totally.

 
Comment by allthingsnerdy

December 25th, 2007 at 8:15 pm

Have a screencast showing users how to block all the SPAM that still makes it in to our inboxes. I have posted a blog entry on this if you would like to see specifics: http://allthingsnerdy.wordpress.com/2007/12/20/spam-be-gone-yahoo/

 
Comment by lizzyfirt

January 7th, 2008 at 8:43 am

hello, i’m lizzy!

 
Comment by JLK

January 9th, 2008 at 2:38 pm

Ryan-

I would recommend a troubleshooting Screencast regarding problem solving the ‘new mail’ issues.
1) How to switch back to old mail-lots of peeps seem not to know how, judging by the boards.
2) Expected load times for new mail, tricks on refreshing, and known bugs (if this happens, try this, report that, etc).
3) Include some info about farms, and versions of browsers, if they play into the issues at all, so people know to upgrade, etc.
4) Troubleshooting and customizing messenger

Those are the first that come to mind, hopefully you get the idea from there.

I’d also like to suggest you open a suggestion board for Yahoo mail, and promote it on the Ymail interface.

Cheers

 
Comment by clem

January 19th, 2008 at 2:49 am

How about some nice music to accompany the screen pages!
Nothing too loud!

 
Comment by dimaki

August 27th, 2008 at 3:26 pm

How do you print an email in the “new, improved” (not!!!) version–not mail plus, just basic email? Especially the pictures. I’ve tried copying by right clicking & also using edit. I have friends you don’t have email & would like to share some of the fun, interesting emails that are forwarded to me. But they took away the print view. I’m ready to transfer everything to another email service.

 
Comment by admin_papa

August 31st, 2008 at 12:40 am

Hi Folks!

Just wanted to share my new experience.

If your Windows XP fails to run due to an error corresponding to missing HAL.DLL, invalid Boot.ini or any other critical system boot files you can repair this by using the XP installation CD. Simply boot from your XP Setup CD and enter the Recovery Console. Then run “attrib -H -R -S” on the C:\Boot.ini file and delete it. Launch “Bootcfg /Rebuild” and then Fixboot

Cheers,
Carl

 
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October 8th, 2008 at 12:30 am

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