Help Us Help You – Changes to the Account Recovery Process
There are few things more frustrating than losing access to your email – whether because you forgot your password or, worse, someone else guessed it – which is why we want to ensure that if it happens to you, the recovery process is as smooth and painless as possible. On that note, beginning this week, [...]
Top Three Tips for Spotting Online Scams
- Posted February 10th, 2009 at 8:25 am by AndrewM
- Categories: Address Book & Calendar, Anti-Spam, General, Security, Tips & Tutorials
This month in the UK, the Office of Fair Trade is promoting their annual Scams Awareness Month. In support of their efforts, I’ve posted some scam avoidance tips on the UK Mail Blog. Since they apply just as much across the pond as they do State-side, I wanted to share them with you [...]
Yahoo! Mail Beefs Up Its Anti-Spam Support
I think, by now, you are all familiar with Mark, our resident anti-spam czar. If not, Mark has graced this blog a number of times before. Most recently he conducted an anti-spam workshop in addition to letting us know how we’re cracking down Lottery scams on our corporate Yodel blog. Today, he’s [...]
Take a tour of Yahoo! Mail’s new smarter inbox
- Posted December 15th, 2008 at 1:01 pm by Mail Team
- Categories: Address Book & Calendar, All-New Mail, Anti-Spam, Classic Mail, General, Life of Liam, Mac, New Stuff, Screencasts, Security, Tips & Tutorials
As you may have heard, we’ve been working on a new smarter inbox to help make your life easier. We’re happy to announce that today, some of you will begin to experience the smarter inbox, and we wanted to give everyone a chance to see what it looks like and what it can do.
The [...]
Screencast: Ways to get to Yahoo! Mail
- Posted November 13th, 2008 at 5:08 pm by Ryan
- Categories: All-New Mail, Anti-Spam, Classic Mail, General, Mac, Screencasts, Security, Tips & Tutorials
Despite my earlier efforts to share these visionary suggestions with screenshots, it seems that people continue to rely heavily on search engines to get to their Yahoo! Mail account. Now if you simply like that process, more power to you. But if you would like something with fewer steps, do I have the [...]
Economy is down, but still be wary of unexpected lottery wins
- Posted October 29th, 2008 at 11:02 pm by Ryan
- Categories: Address Book & Calendar, Anti-Spam, Classic Mail, General, Security, Tips & Tutorials
If he keeps this up I may just have to find a way to give Mark his own byline, but in case you missed the Yodel post, our resident anti-spam czar Mark (the same one who held the recent workshop) had a few words to share about the ever increasing “lottery” scams. Check it out!
Coalition [...]
Tips for protecting your Yahoo! Mail account
- Posted September 18th, 2008 at 12:39 pm by Ryan
- Categories: All-New Mail, Anti-Spam, Classic Mail, General, Security
We want to make sure we give users info about steps they can take to enhance the security of their account. So our VP of Mail, John Kremer, has put together a message (courtesy of the Yodel blog) that highlights many of the things people can do to protect themselves online.
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Mail security tips
There are nearly [...]
Need to change your Yahoo! Password or Name? There’s a tutorial for that
- Posted September 16th, 2008 at 5:13 pm by Ryan
- Categories: All-New Mail, Anti-Spam, Classic Mail, General, Mac, Security, Tips & Tutorials
I was chatting with a buddy from Customer Experience the other day (everybody say hi to Carl. He is not only tasked with finding ways to make your Customer Care experience more pleasant, but he also reads this blog from time to time), and I learned about some of the common questions agents are getting.
Now [...]
Shady spammers getting more creative with links
- Posted September 4th, 2008 at 10:56 pm by Ryan
- Categories: All-New Mail, Anti-Spam, Classic Mail, General, Security
It’s dawning on me that the shady emailers have no intention of dialing back their malicious messages, so I might just have to ramp of the amount of warnings I post here. Take that “Mr. Rasim Hassan of Burkina Faso”!!! By the way, no offense to any actual Rasim Hassans out there. It just so [...]
Yahoo! Lottery: What’s wrong with this picture? (a lot)
- Posted August 28th, 2008 at 5:54 pm by Ryan
- Categories: All-New Mail, Anti-Spam, Classic Mail, General, Security, Tips & Tutorials
When it comes to spotting phishing emails I feel that it’s a really easy thing to do. But then I think about the number of messages I get from users asking about our “lottery” and I am reminded that not everyone has had the same degree of experience. Having worked at PayPal, eBay, and now [...]