Transcript from the Anti-Spam Workshop with Mark
- Posted August 6th, 2008 at 10:28 am by Ryan
- Categories: All-New Mail, Anti-Spam, Classic Mail, General, Security, Tips & Tutorials
Once again we’d like to thank everyone who submitted questions, and who stopped by to participate, during last week’s Anti-Spam Workshop with Matt (transcript here). We received a lot of great questions, and Mark enjoyed the opportunity to answer questions, as well as hear directly from the users. One of the more interesting questions lead […]
Another scam warning - recent PayPal phishing
- Posted May 13th, 2008 at 3:54 pm by Ryan
- Categories: Anti-Spam, General, Security, Tips & Tutorials
I received a lot of positive responses (comments and email) after last week’s warning about bogus Yahoo! Lottery scams, so I thought I’d keep with that theme and offer up some more tips.
Hopefully just about everyone knows that when someone sends an “URGENT” message “from the desk of…” some guy insisting that you just lucked […]
RESOLVED: Postmaster Queue Delays
I’m happy to report that the previously reported delays in responding to Postmaster troubleshooting forms have been resolved, and all inquiries should receive a response within 24 - 48 hours.
We apologize for any frustration this may have caused.
Ryan K.
Community Manager
Yahoo! Mail
More tips for Yahoo! Security Month
- Posted April 21st, 2008 at 9:27 am by Ryan
- Categories: Anti-Spam, General, Security, Tips & Tutorials
In the spirit of Yahoo! Security Month, I wanted to put up a quick post so you all can check out this recent clip from KGO-TVs The View from the Bay. Yahoo! Web Life Editor Heather Cabot breaks down several tips to help everyone be smarter online!
Ryan K
Community Manager
Yahoo! Mail
April is Yahoo! Mail Security Month
- Posted April 10th, 2008 at 10:20 am by Ryan
- Categories: All-New Mail, Anti-Spam, Classic Mail, General, Security
That’s right, Yahoo! Mail has claimed April and we have christened it Yahoo! Mail Security Month. Hence the shield-totin’ Liam you see to the right. —>
You may have already noticed that the Mail tips on your main page (Mail tab in Classic, Home tab in All-New Mail) had taken a turn for the […]
UPDATE: Postmaster Queue Delays
As reported recently, some bulk senders, ISPs, and commercial emailers have been running into problems getting timely responses to our Postmaster troubleshooting forms. Unfortunately the situation is taking longer to resolve than we had anticipated, so I wanted to let you know that we are still working on it and are concentrating our efforts […]
Answering concerns about Preview Pane
- Posted April 4th, 2008 at 9:45 am by Ryan
- Categories: All-New Mail, Anti-Spam, General, Security, Tips & Tutorials
In a recent post several users expressed some concerns about the Preview Pane feature in the All-New Yahoo! Mail. I touched base with the guys from our anti-spam team, as well as those from the team that focuses more on overall security throughout the Yahoo! network, and I think I’m sufficiently equipped to respond.
First […]
Delays responding to Postmaster requests
This is a heads up intended only for you bulk senders, ISPs, and commercial emailers out there (basically corporations and businesses running their own mail servers). I’ve gotten word from the spam team that responses to our Postmaster troubleshooting forms are a little behind. In case you are wondering what that means, it’s […]
Yahoo! Mail taking new steps to combat spam
Hello everyone and welcome to 2008! With the first post of the New Year I have something that I’m sure will be especially interesting to many of you. I tracked down resident “Spam Czar” Mark (he leads the team that is in charge of our anti-spam efforts) and he had some exciting […]
Mail, Messenger, and now SMS … all in one place
- Posted September 11th, 2007 at 10:02 am by Ryan
- Categories: All-New Mail, General, New Stuff, Screencasts, Security, Tips & Tutorials
It took a little longer than I had hoped, but through some trial and error (and a lot of screencast software testing) I have pulled together my first screencast demonstration. Hopefully the volume levels turned out OK, but if not be sure to let me know. Also feel free to list other demonstrations you would […]
