Yahoo! Mail Blog
The latest scoop on Yahoo! Mail product updates, new releases, bug fixes,

Keeping your account safe is our highest priority. My colleagues and I have posted a number of articles about how to keep your information safeguarded and to avoid emails asking for account details. Unfortunately, phishing attempts do occur, so please remember to ignore all emails requesting your Yahoo! ID and password. We will never ask you for this information.

And even armed with all the tools and knowledge, sometimes though your account can become compromised by crafty phishers. It is very important in these cases that we offer you the best support possible. To assist you, we are now providing direct phone support to all customers in the UK and Ireland whose accounts are phished so we can fix your problem in a timely manner.

The contact phone number is available in our help section dedicated to Phishing.

If you’re using the new Yahoo! Mail
http://help.yahoo.com/l/uk/yahoo/mail/yahoomail/abuse/abuse-50.html

If you’re using Yahoo! Mail Classic
http://help.yahoo.com/l/uk/yahoo/mail/classic/abuse/abuse-51.html

Phone support is available only for users who have had their accounts compromised. For any other help request we have live chat and email support.

We hope this will help to solve any potential issue related to Phishing or any other case where your account may be compromised.

Talk to you soon,

Gregory Talon
Product Manager

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Yahoo! Mail is available anywhere on your mobile.
Pretty often in the morning, I’m getting off my flat without having checked my personal emails. So I’m quite happy to be able to connect to the internet on my mobile and check my emails while going to the office, in the tube (I get signal at Embankment station) or in the bus… Actually whenever I’ve got inactivity time (please avoid checking them on your racing bicycle at the traffic light stop, that’s dangerous! ok?). Whatever if you’re an email / iPhone addict like me or not, you’ll be pleased to check your Yahoo! Mail inbox on the go when you need it (as long as your mobile can connect to the internet).

Yahoo! will launch a new mobile experience pretty soon.
In order to improve your mobile experience with emails, we’re working on a brand new Yahoo! Mail experience for mobile phones. I’ll give you more details on this really soon. I just wanted to let you know that things are coming up.

What do you think this new Yahoo! Mail experience for mobile will be?

Gregory Talon
Product Manager – Yahoo! Mail

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The usage of the “Updates” feature is a personal choice really.

Thanks to the “Updates” within Yahoo! Mail, my family and my friends can follow a piece of my actions and discoveries on the Internet (only what I’m willing to share obviously). My entourage can actually keep an eye on a part of my day-to-day online life.It generates discussion between us, that’s cool. But sometimes we don’t want to share some of those things with everyone and some people are just not willing to share anything online. Both choices are understandable and Yahoo! has no intention of dictating your choice.  We allow you to manage what you share and with whom.

The page “Manage Updates” on your Yahoo! Profile lets you control what you’re sharing and with whom.

- Go to your Yahoo! Profile (profiles.yahoo.com)
- On your profile, click on ”Updates” and then Manage My Updates

On this page, you can  control who you’re sharing each type of Update with. For instance, you can decide to share your Flickr pictures only with your “Connections” (friends & family), the article you publish on your blog with everyone and not to share any video you add on YouTube.

It’s just as you wish, you own it all.

You can also access this page using the direct URL:
http://profiles.yahoo.com/settings/updates/

If you don’t want to share any Updates

It’s fairly easy to deactivate them in the Yahoo! Mail’s Options.

- Click on “Options” and then “More Options”
- Deselect “Enable Updates”

Have a great weekend,

Gregory talon
Product Manager

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As you know, Yahoo! Messenger for the iPhone allows you to IM friends and family right from your iPhone wherever you are. This is a great app but something was missing: the ability to chat with your Windows Live Messenger contacts. I’m happy to announce that our colleagues on the Yahoo! Messenger team recently released a new version of the Yahoo! Messenger App for the iPhone (and iPod Touch), which allows interoperability. You can read more on their blog post

So now, on top of being able to IM your Yahoo! contacts on the go, you’ll now be able to chat with Windows Live Messenger contacts just like you do from the Yahoo! desktop client and within Yahoo! Mail.

You can download it directly from the Apple App Store.
http://itunes.apple.com/gb/app/yahoo-messenger/id309219097

Gregory Talon
Product Manager

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Our goal is to make Yahoo! Mail the smartest communication tool on the web. Since our conversations often start while sharing what we do or like, Yahoo! Mail now allows you to share Updates about the things you do on the Web, with the people that you care about the most.

How do you share the things you do on your favourite sites – tweeting on Twitter, posting a video on Youtube, listening to music on Lastfm or uploading photos to Flickr – with your friends and family? You’ll see, it’s pretty simple.

1. Sharing Updates from Yahoo! sites (Yahoo! News, Yahoo! Buzz, Flickr, etc.)
You don’t have to do anything to share your Updates on Yahoo! sites.

Here is an example of an Update coming from a Yahoo! site:  Adding a picture on Flickr
Flickr is one of the world’s largest online photo sharing communities where people share their photos and personal video clips with friends, family and the world. I recently added a new picture to my Flickr account, and now Yahoo! posts a notification to my Yahoo! Profile and to the “What’s New” page of my contacts in Yahoo! Mail.

Here is what my account looks like after posting to Flickr

Here is what my connections see on their “What’s New” page.

2. Sharing Updates from other popular websites
Everyone has their own list of favourite sites. That’s why we offer you the ability to share your Updates from sites like YouTube, Twitter, Vimeo and many more with your friends using Yahoo! Mail. To start sharing, you need to link your favourite sites to your Yahoo! Account by going to the “Share More” section of your Yahoo! Profile.
http://profiles.yahoo.com/share_more/

From here you can select the sites you want to share Updates from and add them by providing your related user name.

Here’s an example of an Update from a non Yahoo! site: Publishing or adding a video to your favourites on YouTube.
When I’m not at my day job, I’m also a musician. So I have my own channel on YouTube where I publish my music videos or discover what’s upcoming like this single titled « Take It In » from Hot Chip (a Grammy-nominated British electropop band). So I added YouTube in the “Share More” section of my Yahoo! Profile. Now I can easily share all my discoveries with my connections.

Here is what my profile page looks like with the YouTube update

Here’s what it looks like on my connection’s ‘What’s New’ page

The list of sites that you can connect with your Yahoo! account:
You’ll find the complete list of sites that you can connect with your Yahoo! account on the “Share More” section of your profile. We are always updating the list of sites.
http://profiles.yahoo.com/share_more/

If you’re not ready to start sharing your Updates
Your privacy is very important to us.  So if you’re not interested in sharing Updates with your connections, you have the ability to turn them off.  Just click ‘Options’ at the top right of your Inbox and select ‘Mail Options’.  Then uncheck the box ‘Enable Connection-related features’ and click ‘Save Changes’.

Gregory Talon
Product Manager Yahoo! Mail

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You might have noticed that we unveiled our new global marketing campaign. It includes a new video ad – ‘Anthem’ – that features the many ways that Yahoo! connects our users to the people and things that matter most to them. At the heart of the campaign is YOU and how you use Yahoo! to make the Internet your own.

BeCause Yahoo! Mail is all about you too, it now offers the ability to:

• Have your picture on your “What’s New” page and a complete profile http://profiles.yahoo.com
• Select and add useful apps you want in Yahoo! Mail. Click on the “+” button next to “Application” in the bottom left of Yahoo! Mail)
• See messages and updates from people you really care about right on your “What’s New” page

And we will continue to innovate and enhance Yahoo! Mail to make sure that we provide you with the Smartest Mail experience on the Internet.

Gregory Talon – Product Manager Yahoo! Mail Europe

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At Yahoo Mail, we have a lot in store for 2009. We’ve been working hard building new social features as well as adding functionality to make it easier to find the email and information that matters to you most. On top of offering you a really fast webmail with Unlimited Storage, we wanted your Inbox to understand who you really care about, so you can get the important things done quickly.

These new features will reach your Inbox soon (this summer), but before they do, I wanted to give you a sneak preview of what to expect.

A New Welcome Page
The smarter Inbox experience features a new look to the Yahoo! Mail Welcome Page. As part of the new design we will surface the messages of the people you care about most directly on the Welcome Page.

Updates from Your Close Contacts
You will also notice that we will help you see what your friends and family are up to on other Web sites. You’ll get updates on what they share on the Internet as well as sharing your activity with them from the places you regularly visit such as YouTube, Blogger, Yelp, Picasa, and more. For example if your best mate shares new photos on Flickr or a video on YouTube, you’ll be informed about it on your Yahoo! Mail welcome page.
For obvious privacy reason, everyone will have the hability to manage who is seeing what.

Filtering of Your Important Email
If you get a lot of mail, sometimes you just want a quick way to see the messages that are important to you. With the smarter Inbox you will be able to filter your Inbox (or any folder for that matter) to see just the messages from people in your Addressbook or just your connections.

Check out this video tour that shows you it all in action:

Wait a sec’ – I’m not sure that I want that
These changes will not be turned on by default. But if want to try the new features out and you don’t find these changes to your liking you can turn the features off by editing your Mail Options to disable the social feature.

How do I get it?
We will be adding these features to both Yahoo! Mail Classic and the new Yahoo! Mail version in the UK soon. If you think it sounds pretty cool and you would like to get these great new features in your Yahoo! Mail account, you only need to quickly create your Yahoo! profile and you will automatically get the update. Once it’s done you can invite your most closest contacts to connect with you.

Happy emailing!
Andrew & Gregory Talon – Yahoo! Mail Team

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