Phone support for Phishing cases
- Posted August 9th, 2010 at 9:16 am by GregoryT
- Categories: Yahoo! Mail UK
Keeping your account safe is our highest priority. My colleagues and I have posted a number of articles about how to keep your information safeguarded and to avoid emails asking for account details. Unfortunately, phishing attempts do occur, so please remember to ignore all emails requesting your Yahoo! ID and password. We will never ask you for this information.
And even armed with all the tools and knowledge, sometimes though your account can become compromised by crafty phishers. It is very important in these cases that we offer you the best support possible. To assist you, we are now providing direct phone support to all customers in the UK and Ireland whose accounts are phished so we can fix your problem in a timely manner.
The contact phone number is available in our help section dedicated to Phishing.
If you’re using the new Yahoo! Mail
http://help.yahoo.com/l/uk/yahoo/mail/yahoomail/abuse/abuse-50.html
If you’re using Yahoo! Mail Classic
http://help.yahoo.com/l/uk/yahoo/mail/classic/abuse/abuse-51.html
Phone support is available only for users who have had their accounts compromised. For any other help request we have live chat and email support.
We hope this will help to solve any potential issue related to Phishing or any other case where your account may be compromised.
Talk to you soon,
Gregory Talon
Product Manager
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