Conversations with Yahoo! Mail: Why We’re Going Social
On the Yahoo! Mail team, we have no shortage of big personalities and big brains. We’re a diverse family of technical and creative talent dedicated to making Yahoo! Mail the best email experience for you. We love what we do, and we wanted to share with you some of our thinking as well as introduce you to some members of our team.
Today we’re featuring Rick Pal, who is the product manager responsible for Yahoo! Contacts and for making Yahoo! Mail more social and connected. Yahoo! Mail is not just about sending and receiving emails; it’s also about helping you keep in touch to the people who matter most to you. In this interview, Rick discusses the thinking behind why Yahoo! Mail is becoming more social, and why we brought in Facebook to improve user experiences in Mail, Contacts, and more. Check out this video clip and feel free to give us feedback about what you like (or don’t like) about these new social features. Enjoy!
Yahoo! Mail Hearts Apps
Are you a regular at the Zynga Poker table? Catch yourself yelling “Bingo!” at work? (Don’t worry… we won’t tell). At Yahoo! Mail, we recognize that users are interacting with apps from all over the Web, so we want make it easier for your apps to communicate with you.
Yahoo! Mail will now let you know when you’ve received a notification from your favorite Yahoo! or Zynga app. When you receive an email from a Zynga game or Yahoo! App, a notification will appear in the new Recent Apps Activity module on the What’s New page in Yahoo! Mail. That means you’ll see e-mails for free chips, coupons, or points front-and-center when you sign into Yahoo! Mail.
If you haven’t started using apps on Yahoo!, it’s easy to get started. Just log into your Yahoo! account and go to your Yahoo! Pulse page. From there click the “Apps” button on the bottom-left of the page and start searching for apps that interest you. My personal favorites are Mafia Wars and Nike Football. I highly recommend them!
Keep your eye out for the new Recent App Activity module – it will only appear when you have an unread email from an app. As always, please let us know what you think. Happy gaming!
iPad, Therefore I Am
Here at Yahoo! we’re always striving to give our users the best possible communications experience across all the devices they use. In recent months we’ve released some great new Yahoo! Mail products for mobile devices like the iPhone, iPod touch and Android phones. Now we are setting our sights on the iPad.
If you’ve used our recently launched HTML5 mobile Web mail for iPhone you’ll feel right at home. We’ve kept all the things users love about our new mobile Web mail experience, while also optimizing for the gorgeous large screen of the iPad. You can expect the iPad experience to be:
- Faster and more reliable: If you’re offline, Yahoo! Mail uses local caching capabilities to help you access and search your messages even without an Internet connection.
- Smart: You can find and organize your messages using Full Search, personal folders and Smart Folders with messages from your most important contacts and optimized views for photos and file attachments.
- Feature Rich: View rich photo attachments in their full form, or as previews directly in the inbox view. Also includes a dual-pane view to make reading and organizing a breeze.
The new Yahoo! Mail experience will be available globally to anyone who has an iPad. So if you do have one, simply open up Safari and head on over to http://mail.yahoo.com to try it for yourself.
Of course this is just the first version, and we’ll be constantly iterating to add new features, improve performance, and make Yahoo! Mail for iPad the best it can possibly be. And please let us know what you think. One of the great things about working on Yahoo! Mail is getting so much direct feedback from our users. It’s so exciting to hear about how people are using the products, and also to hear your ideas for how we can make our experiences even better.
We’re looking forward to hearing what you think about the new Yahoo! Mail for iPad. Enjoy!
Ka-Pow! Yahoo! comes to the rescue
In the spirit of Comicon last month, we teamed up with Wired Magazine to see what Yahoo! would look like as a superhero. In Wired’s August issue Yahoo! products were brought to life in the story “Battling the Blah Blah Blah’s” with the help of the creative minds at Wired. You can download the comic by visiting this site. There, you can also check out Yahoo!’s collection of mobile apps, including Yahoo! Mail, Yahoo! Messenger, Flickr, Yahoo! Search, Yahoo! Finance, and the Yahoo! Homepage.
Enjoy seeing how our valiant superhero saved humankind from spam-clogged inboxes, social isolation, and mediocre meals!
Phone support for Phishing cases
- Posted August 9th, 2010 at 9:16 am by GregoryT
- Categories: Yahoo! Mail UK
Keeping your account safe is our highest priority. My colleagues and I have posted a number of articles about how to keep your information safeguarded and to avoid emails asking for account details. Unfortunately, phishing attempts do occur, so please remember to ignore all emails requesting your Yahoo! ID and password. We will never ask you for this information.
And even armed with all the tools and knowledge, sometimes though your account can become compromised by crafty phishers. It is very important in these cases that we offer you the best support possible. To assist you, we are now providing direct phone support to all customers in the UK and Ireland whose accounts are phished so we can fix your problem in a timely manner.
The contact phone number is available in our help section dedicated to Phishing.
If you’re using the new Yahoo! Mail
http://help.yahoo.com/l/uk/yahoo/mail/yahoomail/abuse/abuse-50.html
If you’re using Yahoo! Mail Classic
http://help.yahoo.com/l/uk/yahoo/mail/classic/abuse/abuse-51.html
Phone support is available only for users who have had their accounts compromised. For any other help request we have live chat and email support.
We hope this will help to solve any potential issue related to Phishing or any other case where your account may be compromised.
Talk to you soon,
Gregory Talon
Product Manager
Express yourself with Cool Fonts
Just remembered it was your friend’s birthday? Want to let someone know how much you miss them? How about making the invite for your upcoming party a bit more memorable? Or even better, why not send a funky message to your friends just for fun?
With My Cool Fonts you can always find a font that suits your mood and gives your email messages a personal touch. Your personalized emails will not only stand out in a crowded inbox, but they will also surprise your friends and even put a smile on their faces.
Creating colorful emails using our original fonts is very easy. Just launch the My Cool Fonts app from the Applications menu, select a font, type a message, click on “Create email” and voila! A new email gets created, and you can then add any other text or attachments to your illustrated message.
Be creative! Whether you are trying to impress your friends or getting your point across in a funny way, there are plenty of styles and colors to choose from in our growing library of free Fonts.
Below are samples from just of few of them:
Most of these fonts have its their own set of smileys, which you can browse and easily insert into your message from the Smileys menu. See the whole list here.
The Fontself application is now available to Yahoo! Mail users in the following countries: Argentina, Australia, Brazil, France, Germany, Hong Kong, Italy, Mexico, New Zealand, Spain, and the U.K. We’ll also be adding some very cool personalization features very soon, so keep an eye out for them!
Enjoy!
