Final Update: Yahoo! Mail Outage

Final Update (27 October 2008): I have just spoken with Virgin/NTL. According to them, the issue affecting service in their ticket – F820104 – has been resolved. Everything should be back to normal again. At present, there are no other reported outages and all Yahoo services are working. If you are a Virgin/NTL customer and are having issues viewing Yahoo pages, please contact them and reference F820104.

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UPDATE (23 October 2008): Some Virgin Media customers are experiencing difficulty accessing Yahoo sites including Yahoo Mail. If your ISP is Virgin Media or NTL and you are having difficulty accessing Yahoo, you can give them a call and give them F820104 as a reference number.

The issue described below has been fixed and everything is working normally now.

Thanks,
Andrew – Yahoo Mail Team
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Original Post (29/08/2008):
Some of you may have experienced difficulties logging into Yahoo! Mail this morning. The problem occurred this from about 8.00 in the morning. Our crack network engineering team was on the case immediately and was able to fix the problem by 10.00. We had some difficulties with some of our equipment which were fixed as quickly as possible. Any PC user who ever has had to reboot their computer should know what that’s like – of course you Mac users out there probably never feel our pain ;-)

All systems are back to normal now and you should no longer have any issues logging into and using mail. We apologize if you were one of the few effected by the Yahoo! Mail outage.

Happy emailing,
Andrew – Yahoo Mail Team