There have been some questions about how updating your Flash could have anything to do with inputting text for your messages. In fact Flash doesn’t play a role in text input, but it does touch on some other aspects of the All-New Yahoo! Mail. Most notable would be the Chat/Messenger feature (which has been around for a while), but there are some other components too. Some existing and some new stuff.
So while we have no intention of changing Mail to some sort of Flash based tool, we’ve also found that some users can improve the experience and resolve some bugs we’ve discovered by upgrading to the latest Flash version.
We fully intend that anything we add or change in no way conflicts with the core functions of Mail (inputting text would be an example) and our engineers are working to resolve it. However, I also wanted people to know that updating Flash could improve it that much faster.
Hope that clears up some of the confusion.
I don’t now
Well the problem is fixed. I just tried it out. Apparently chat wasn’t compatible with Flash 10. The engineers fixedit wo you all should be able to use chat again in the mail program.
Well after MANY calls to both ATT and Yahoo I finally got someone in second tier support who sent my problem to Yahoo and guess what. It’s real. Like we couldn’t have told them that. According to them it is a known problem that the engineers are working on. I got a Yahoo problem ID from the second tier guy and will be notified when it’s fixed. I just wish there was better communication betweent he support folks so when you called they didn’t treat you like you had antlers. Be persistent. I will post when I receive the fix notice.
I NEED TO FIND A SOLUTION TO MY CHAT NOT WORKING SINCE I UPDATED MY FLASH TO 10. THIS IS FRUSTRATING AT THE VERY LEAST!
LET’S GO, YAHOO! LET’S GET IT FIXED!
have you found a solution yet? This is maddening? If so, email me at janicehill17@att.net.
I also would like to know where version 9 is. email me at janicehill17@att.net
Derrick,
Did you ever receive an answer to this? I’m curious because I just received a txt message on my cell# from this ID# – user name secretforyou32. Is this you? If so I’d like to chat with you.
Thank you! Thank you! Thank you! I’m back up and running.
I agree- if someone doesnt get this problem fixed soon with the Yahoo chat/Flash issue, we just need to go somewhere else! This is insane! Way too many people have issues, fix it already! PLUS now as of yesterday, when opening yahoo mail, there are ADVERTISEMENTS ALL OVER MY SCREEN!!! VERY ANNOYING!! I dont need to see all that when all Im trying to do is read/send emails!! GET RID OF IT!!! Yahoo is really just not taking care of the people… what is going on!!??
Hey deugene. Where did you find Flash 9? Been looking for it and can only find version 10. If you could let me know that would be great.
I am considering GMail if this is not fixed soon.
I’ve had the same problem with Flash 10 and Yahoo Messenger. I uninstalled Flash 10 and downloaded Flash 9 here: http://download.macromedia.com/pub/flashplayer/updaters/9/flash_player_update6_flash9.zip and it works for me! Now all I have to do is make sure Flash doesn’t try to automatically update.
i had the same problems with Yahoo chat email i just removed Flash Player 10 and installed older verision 9 and im in mail works again !!!
I can’t get into any of my emails because I’m told to download the new Flash Player…I’ve done it…twelve times!!! Removed it, redownloaded it…still can’t check my email.
I’ve read through all of this, but there doesn’t seem to be any response at all…HELP!
Please fix the flash 10 problem, otherwise I have to work the whole day :-).
Is this to Ryan!!??? Becuase you need to do something to help out all us Yahoo users. There is a problem going around and nobody has sent us info that there is a problem or that someone is working on it. Talk to us, let us know what is going on Pleeeeze!
EXACTLY what I say, has it been fixed, NO! Get with it Yahoo people. This is pissing people off, there is an obvious problem! Who is this Ryan guy, isnt he the source??!
FIX it Yahoo – come on!! It is indeed affecting WAY TOO MANY OF US!!!
Ryan
I hope that you are the starting point on the Yahoo Chat problem that MANY people from what I can see starts with you to get answers. Has anyone looked into the issue of not being able to access Yahoo chat without installing Flash! Looks like the problem started recently. Please let me know and ALLL these people having the same exact problem know what is going on and what Yahoo is doing to correct the problem. With the amount of people having an issue, I would hope that someone is already working on this problem and gets it resolved right away. You can only read the frustration in everyone’s comments. I am VERY frustrated.. Thank you for your prompt attention to this matter.
Ditto.
So, what is the fix? This has to be affecting hundreds of thousands (if not millions) of Yahoo Mail users. It does appear to be a Firefox-specific problem.
same thing has happen to me
I am having the same problem with the chat not working. I ahve upgraded the Flash and it still won’t work. Any word on how to fix this?
I got the same problem in Chat in Yahoo Mail like most people here. I called the helpdesk and talked to a Tier 2 agent. She was having the same install the latest Flash Player error message when she tried to use the Chat feature using her own account. After putting me on hold for couple minutes, she told me that she went to the engineer and told them about the issue. I hope they fix this soon cause i really like that feature.
Still having this same problem that everyone else has. Computer at home is fine so far..was never prompted to update. Computer at work will not load chat. I tried to download the update but can’t. Looks like it wouldn’t have done any good even if the download worked.
Yah – SAME problem for me. I can access it on my desktop computer, and on my laptop I could too up until a few days ago. It wont get past the I need to download FLASH to access!!! VERY VERY VERY FRUSTRATING!! I can see I am not the only one. WHY havent Yahoo fixed the problem??!!
Am just stressed about my mail. i dont know why i cant access my inbox that its unavailable everytime i log in. it continues bringing error code 1 what could be the problem and what can i do? should i just abandon my mail but what about my emails in the inbox which i cant access now?
I have the same prob;em and it’s driving me crazy.
Same problem here. On the phone and online chat with ATT to resolve the issue and nada. Glad to hear I’m not the only one having the problem, but wish it were fixed. Really prefer this chat feature to messenger. Wish I had never upgraded to Flash 10. At least it seems they are working on it?
I have the same problem as all of the ones listed above. In my new email ive sent several emails to ppl and they arent geting then Also a freiend tried to email me today but noooooooo Yahell isnt as hot as its cooked uo to be. IM tired of dealing with it as I know many That have the same problems. So , IM thinking about changing to gmail. Its faster and a lil more user friendly . But get this , the only email I do get is from Yahoo . Now that tells me that you ppl at Yahoo need to get ya stuff straight or you will be another low income website on the totem pole. Sincerely fed up !
The chat in Yahoo Mail started to work today, by itself, I didn’t do anything. I guess the stuff from Yahoo mail did some homework. :)
Mine still doesn’t work – not sure Yahoo fixed anything. I have used chat forever and have never had a problem until I upgraded to Flash 10.