UPDATED: Yahoo! Mail Workshop - What do you want to talk about?

In July we held our first Yahoo! Mail Workshop.  It featured a live Q&A with Yahoo! Spam Czar, Mark Risher, and the response we got from everyone was very positive.  If you don’t recall the details, Workshops are live, online, moderated chats led by Yahoo! staff, with a focus on a specific topic of conversation [...]

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Flash in my YMail?

There have been some questions about how updating your Flash could have anything to do with inputting text for your messages.  In fact Flash doesn’t play a role in text input, but it does touch on some other aspects of the All-New Yahoo! Mail.  Most notable would be the Chat/Messenger feature (which has been around [...]

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Keystrokes not registering? A Flash update might do the trick

It has come to my attention that some users have reported problems with keystrokes not registering within the compose box of the All-New Yahoo! Mail.
Our engineers are working on the issue, but in the meantime you may be able to resolve it yourself if you make sure your browser is running the most current version [...]

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Liam be doin’ his best Pirate impersonation … sorta

Ahoy mateys! Thar be a phenomenon that be takin’ the world by storm today.  Lest ye hadn’t heard, but today be International Talk Like Pirate Day, an’ far be it from me t’ withold one o’ the best costumed Liam’s we be havin’.
If ye haven’t heard, this new “holiday” be pickin’ up steam o’er the [...]

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Tips for protecting your Yahoo! Mail account

We want to make sure we give users info about steps they can take to enhance the security of their account.  So our VP of Mail, John Kremer, has put together a message (courtesy of the Yodel blog) that highlights many of the things people can do to protect themselves online.
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Mail security tips
There are nearly [...]

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Improving Yahoo Mail POP and SMTP Access

A while back I mentioned that we had an issue that affected some of you retrieving your mail using a POP mail client like Outlook, Thunderbird, Eudora, etc. Even though we fixed that issue some time ago, it prompted us to take a look to see if there was any room to improve the [...]

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Need to change your Yahoo! Password or Name? There’s a tutorial for that

I was chatting with a buddy from Customer Experience the other day (everybody say hi to Carl. He is not only tasked with finding ways to make your Customer Care experience more pleasant, but he also reads this blog from time to time), and I learned about some of the common questions agents are getting.
Now [...]

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One iPhone app to rule them all: Y! oneConnect

There was some big news yesterday from our Mobile team.  Yahoo! oneConnect was released for the iPhone!  For those of you who aren’t familiar with oneConnect, it is designed to help you communicate with not only your Yahoo! friends, but also the friends you have on social networks like Facebook, Flickr, MySpace, Youtube, Bebo, Dopplr, [...]

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Yahoo! Open Hack Day, Sept. 12-13, 2008

If you’ve heard of Hack Day before, you probably know that hack days are usually just for Yahoo! employees. But this time the event is a wide open, public hack day where people with a passion for Yahoo! products can come together to build and share their best ideas for extending, re-shaping and mashing together [...]

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Move messages with a keystroke

I love the click and drag functionality of the all-new mail. It makes moving messages a snap. But if reaching for your mouse is too tiring, have I got a tip for you. This tip is squarely aimed at all you efficiency freaks out there - you know who you are ;-). [...]

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