Comments on: Coming Soon (7/30): Special YMail Workshop with the Anti-Spam Czar

By: becca

becca — Mon, 18 Aug 2008 20:27:01 +0000

Al-you are absolutely right about the bulk-spam issue. Stupidest thing I have seen in a long time and absolutely no logical reason for it. After over 10 years with yahoo and now paying for it, too. I am ready to leave. Can’t afford the time and the frustration.

By: becca

becca — Mon, 18 Aug 2008 20:22:28 +0000

to X Marine…not correct. I receive many important emails in what used to be called the bulk box but now is called the spam -even though it isn’t and there is another spam box. DUH! If I deleted bulk aka spam, there are many I would not receive and I do not have time to go through them each day and move the ones I want to inbox. I should not have to do that nor should I have to go through everything and eliminate 100-150 spams per day, most of the repeats.

By: becca

becca — Mon, 18 Aug 2008 20:18:53 +0000

BAck to CBO: Well said! I switched to the new yahoo and am paying for it but it is not any better. I still get the same spam each and every day! And the two spam files instead of one for bulk mail is really stupid and confusing. The filters don’t work, the spam definitely doesn’t work, for some reason it takes 2-3 minutes for me to get into my email while it is “downloading”, I have tried the online chat and have waited over 30 minutes and then have to wait 2-3 minutes in between my reply and their reply, I lost the emoticons…..should I go on? Tried tech support -forget it. I am so tired of them not reading the problem in the email and sending me a canned response which doesn’t even answer the question.
Whatever happened to service worth the money and customer service? Do they listen to anyone–I mean really listen? Listening requires a response that acknowledges acceptance or reception of the message sent….they also need a dictionary.
It is difficult for me to change because my email is quite specific for me for multiple reasons. AAAArrgh.

By: Joe

Joe — Fri, 01 Aug 2008 15:41:42 +0000

You obviously have not tried to contact Yahoo for help after receiving 1000 spam and return mails per day, and made to hold for 30-45 minutes to finally get no answer. When you get a pop up window that says your spam filter is saturated, I believe you have taken all the control over your issue that you can, I don’t believe it is good to generalize until you have experienced the other person’s problem

By: Carol

Carol — Fri, 01 Aug 2008 15:15:04 +0000

I’m guessing you also have downloaded AVG 7.5 that autoupgrades everyday.

By: Carol

Carol — Fri, 01 Aug 2008 15:13:02 +0000

How many people’s minds have you made up with that comment. I’ve considered g-mail for quite a while. I don’t think Yahoo can plug millions of leaks in the dam with nickle-and-dime fees.

By: Carol

Carol — Fri, 01 Aug 2008 15:10:59 +0000

(Jumping up and down) Yeeehawww!!! I am totally against leveling limits on blocked addresses. What happens when we hit 500? Does it reset like an answering machine? Or do we establish another account if the goodwill is still there? Or do we go somewhere else? I bet they make you pay for another 500.

By: Carol

Carol — Fri, 01 Aug 2008 15:07:23 +0000

I think a phising button would be great…or make a button on your kbd programmable…save a mouse click…it’s a 50/50 deal.
I agree on filters. There’s gotta be a better way to get rid of the lottery, phishing, and XXX-rated stuff that gets thru to an address like mine. I don’t want to babysit my filter options all the time. And paying for Yahoo Plus…is counterproductive. I think Yahoo oughta stop thinking of ways to save a sinking ship. I was against the sale for being a long-time Yahoo customer but I think it’s time to yield to Mr. Icahn…how many $20 credit card transactions will it take???

By: Al

Al — Thu, 31 Jul 2008 00:33:32 +0000

I have been a yahoo emailer for 9 years now. I have tried other free services and by far yahoo is (or was) the best. Recently, spam in my inbox has increased 10 fold and I can pinpoint when this increase in the spam getting through was. The spam gates opened 10 fold it seems in conjunction with yahoo renaming the “bulk” folder to a “spam” folder. First, why was this done and what caused all the spam to be redirected into our “inbox” folders at this point?

By: Bernie

Bernie — Thu, 31 Jul 2008 00:01:34 +0000

I wish I’d seen the notice of the chat earlier. We’re being badly impacted by Yahoo’s spam filter bouncing e-mail to our members. The sender gets the 421 message saying the message is being deferred and may be automatically resent later. But it isn’t resent. The link in the message says what to do if we get the message in our smtp logs. We don’t get the message in the smtp log. The smtp log shows that everything seems to be OK. We use Microsoft’s SmarterMail mail server software and the 421 messages do appear in the Delivery log, but that is too late. Our smtp server believed Yahoo when it said that the addresses were all valid and that the mail would be dleivered, so they are no longer available to be resent! The problem does not occur with any other ISP, only with Yahoo mail when we try to send to Yahoo mail users. And of course they don’t know that they’re not getting their mail. The forms on the site jsut seem to get us in a loop and don’t resolve anything.