Archive for July, 2008

Throw-away addresses to keep spammers at bay

Thursday, July 31st, 2008

Keeping safe online is an ongoing battle. By some accounts, up to 90% of all mail is spam. While we are always working hard to ensure most of the spam sent your way never enters your Inbox, there are measures you can take to combat spammers right from within your own Yahoo! Mailbox. In a recent post, I talked about blocking certain email addresses from sending you email. For today’s security tip I want to clue you in to our free (for UK users) Addressguard feature.

First off, here is why using AddressGuard to create disposable email addresses is such a powerful line of defence against spam:

  • Give them out when you don’t want to give out your primary Yahoo! Mail address
  • Create disposable email addresses with ease
  • Have messages delivered to your Inbox or a personal folder
  • Simply delete them if they start receiving spam

Second, here’s a great video tutorial to give you an overview. Just click the “Continue” link in the image below:

Click here if you would like to see a full screen version.

Pretty cool, huh? Finally, if you’re ready to get started using disposable addresses, we have a more in-depth tutorial to help you get the most out of Addressguard. It doesn’t matter which version of Yahoo! Mail you use, we have a tutorial for each:
Addressguard tutorial for the all-new Yahoo! Mail
Addressguard tutorial for the classic version of Yahoo! Mail

If you’re new to the idea of using disposable addresses, it’s a great way to combat spam. I can’t recommend it highly enough. I’m sure once you start using it, you’ll never stop.

Happy address creating.
Andrew – Yahoo! Mail Team

Mac and Windows users can bond over YMail on Safari

Thursday, July 31st, 2008

In our ongoing efforts to help users connect, I thought it would be fun to let all the Windows and Mac users out there know that you now have something in common.  You can both use the All-New Yahoo! Mail in the Safari browser.

That’s right, the All-New Mail is now fully compatible with the latest Mac and Windows versions of the Safari browser.  It’s actually been rolling out over the last few weeks, so many of you have probably already noticed.

Our guys have worked very closely with folks from Apple to ensure that Safari users on both sides of the OS war can enjoy a great experience in Safari. (Unfortunately for me this work hasn’t netted me any Apple swag, but oh well.  I guess it’s probably more important to actually work on compatibility anyway.)

This also means that if you are someone who has straddled that fence because your work machine and home machine ran different systems (as I did for far too long), you have another browser option that will provide a consistent experience on both machines.

There it is…one more thing for Mac and PC users to agree on.  A great experience with YMail in Safari.

The Yahoo! Mail team…bringing users together.

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http://ymailupdates.com/blog/wp-content/uploads/2007/10/blogpic.jpg

Ryan Knight
Community Manager
Yahoo! Mail

RESOLVED: Issues completing some Mail activities (password prompt)

Wednesday, July 30th, 2008

We’ve learned that some users may be intermittently encountering repeat requests for password authentication when completing some basic Mail activities (send, move, delete, etc.).

Our engineers are reviewing the situation, but in the meantime I wanted to confirm with you that we are aware and are on the case.

UPDATE – 7/31
All issues should now be resolved. We apologize for the frustration.

http://ymailupdates.com/blog/wp-content/uploads/2007/10/blogpic.jpg

Ryan Knight
Community Manager
Yahoo! Mail

REMINDER: YMail Workshop with Anti-Spam Czar – Today @ 4PM PT

Wednesday, July 30th, 2008

Yep, don’t miss a special opportunity to chat with the head of our Anti-Abuse team, Mark, and share all things spammy.  Mark is anxious to hear your thoughts and answer some of your questions about how to reduce spam.

You can pre-submit questions by signing into the workshop early, or you can sign in during the event and submit them live.  The timing will be from 4-5PM PT.  We look forward to seeing you there!

Also don’t forget to submit your pics or videos highlighting where you’ve been while accessing your YMail.  The deadline for submissions is today and I’ll be sending out rewards within the next two weeks.

http://ymailupdates.com/blog/wp-content/uploads/2007/10/blogpic.jpg

Ryan Knight
Community Manager
Yahoo! Mail

Latest Zimbra Desktop beta brings Yahoo! Mail to your desktop

Tuesday, July 29th, 2008

http://www.zimbrablog.com/blog/wp-content/uploads/2008/07/zdy128launcher.pngSome big news came out of the Zimbra camp last week.  Their downloadable client software was bumped up to an all new beta version on Thursday, and this one has some functionality that will be of particular interest to some YMail users.  Before I get to the nitty gritty, I should remind you that this is still a beta, and a lot of the synching options and functionality are still in the early stages.  Things could change considerably between now and the general release.

The first bit of cool news is the new default appearance.  When you open it the first thing you will probably notice is that it VERY closely resembles the All-New Yahoo! Mail.  Zimbra has several themes (or “skins”) that can be applied, and it now defaults to a Yahoo! option.  So if you like the interface of New Mail you will probably find this new default appearance quite cozy.  Of course there are still differences to the interface and functionality, but the look will be familiar.

Another benefit for YMail users is that Zimbra enables offline access to your Yahoo! Mail.   You’ll be able to compose, move, and also delete messages, and all of these activities will be pushed back to Yahoo! Mail the next time you connect.  That may sound mystical to some, but IMAP helps make it possible.  Yes, you read that last part right … Yahoo! Mail has dipped its toe into the IMAP pool and is testing the waters with Zimbra (after all, they are family).

The sync options are currently limited to Mail, so keep that in mind if you were hoping to play around with your Calendar and Address Book.  Regardless, this still represents an exciting new option for the YMail user who is frequently on the go (and hasn’t drank the iPhone kool-aid).

You can get more details about all of the changes over on the Zimbra blog.

http://ymailupdates.com/blog/wp-content/uploads/2007/10/blogpic.jpg

Ryan Knight
Community Manager
Yahoo! Mail

Coming Soon (7/30): Special YMail Workshop with the Anti-Spam Czar

Thursday, July 24th, 2008

http://ymailupdates.com/blog/wp-content/uploads/2008/01/mark3.jpgYou’ve seen him on Yodel, and you’ve seen him rocking the ushanka on this very blog, but now you will have a chance to ask our resident “Anti-Spam Czar” Mark (aka the head of our anti-abuse team for Mail) all you wanted to know about spam.  Be sure to join us on Wednesday, July 30th, from 4-5PM PT, for a live, moderated chat with our anti-spam expert (NOTE: Over the weekend the Workshops page displayed an incorrect start time, but should now be correct).

During the session Mark and I will be responding to some of the top questions I’ve been receiving from users on the blog.  Users will also be able to submit questions in advance by visiting our Workshop page, as well as live during the event.

This will be a great opportunity to not only get a better understanding of the kind of steps you can take to reduce the spam you see, but and also to share some of your thoughts directly with the people who can make a difference…so don’t miss it!

***Someone suspected my cavalier attitude might have rubbed of on our Czar, so I swapped out the ushanka pic for something a little more formal.***

http://ymailupdates.com/blog/wp-content/uploads/2007/10/blogpic.jpg

Ryan Knight
Community Manager
Yahoo! Mail

Putting a flourish in your email…

Thursday, July 24th, 2008

If you use the all-new version of Yahoo! Mail, then I’m sure you’ve come across the great new feature we’ve just added for when you compose a new email message (and it’s one that a lot of you have been asking for). If you don’t use the all-new Yahoo! Mail, then there may be a reason to switch now. What am I talking about? Well the new Yahoo! Mail stationery, of course.

From now on, when you compose a new email message, you’ll have the opportunity to add a special touch to your message. And an extra added bonus with the new stationery feature – there are no more ads to distract you when you compose your email.

We’ve added the ability for you to add a whole host of stationery designs to make your emails that much more special. To help you get the most out of the new stationery feature, I’ve put together a slide show that tells you a little more about how to use it. Just click the first image on the left, below…

Happy emailing!
Andrew – Yahoo! Mail Team

P.S. The stationery feature will be available free to all users that are using the new version of Yahoo Mail. If you are not seeing the possibility to add stationery to an email you might have to wait a short while before the feature is turned on for you. As with all of our feature releases, we do it in stages to make sure that it goes smoothly.

Reminder: Show me the YMail!

Tuesday, July 22nd, 2008

I’ve been getting some great submissions from users wanting to show off the places they have used their YMail account.  So far the big theme has been that people LOVE having the ability to check easily while traveling, but don’t let the world travelers have all the fun.

Maybe you have a favorite little coffee shop that you like to hang out and email from.  Maybe you are like my friend Thien and you just like sit on your friend’s stoop and leech his previously unsecured wifi signal.  It could be anything really, just try to capture some of the physical locations you frequent while accessing your Yahoo! Mail.  Hopefully something that shows you and the location at the same time (but not required).

Here you can see some lovely examples from the very friend who helped inspire this little idea (Asami forwarded the WhereTheHellisMatt.com link last week).  If you can accuratately identify either, or both, of the Taiwanese monuments she was photographed with, I might have a little something for  you.

http://ymailupdates.com/blog/wp-content/uploads/2008/07/asami1.png

http://ymailupdates.com/blog/wp-content/uploads/2007/10/blogpic.jpg

Ryan Knight
Community Manager
Yahoo! Mail

When it’s time to change, you’ve got to rearrange … the blog

Thursday, July 17th, 2008

In the immortal words of the Brady kids:

“Autumn turns to winter and then winter turns to spring,
its not just a season, you know its goes for everything.”

So here I am to announce that the Yahoo! Mail blog has undergone some changes.  Some you can probably see pretty easily, but others may be a little less obvious.  I rolled out the changes last night, and will be making some other minor updates in the next week or so, but here are the highlights.

The most obvious change is the overall look.  The header and colors are updated, and the whole blog is a little wider.  I hope you all like the look.

CommentsProbably the most important changes though, are to the Comments section.  We’ve added functionality for threaded comments. This means that if someone wants to respond directly to an earlier comment, they can do so and it will appear with the original.

This should make it much easier for me to address certain questions, as well as make it easier for all of you to share your thoughts and advice with each other.

Another big change to Comments is the fact that any comments from me will be highlighted.  In the past you could look for my pic, but this will make it so much easier to find responses.

There will be more tweaks in the coming weeks, but those are the biggies.  If you run across any glitches feel free to email them to me directly.  In the meantime … don’t fight the tide, come along for the ride.

sha na na na na na na na, sha na na na na na

sha na na na na na na na, sha na na na na na

http://ymailupdates.com/blog/wp-content/uploads/2007/10/blogpic.jpg

Ryan Knight
Community Manager
Yahoo! Mail

Where do you use YMail?

Tuesday, July 15th, 2008

A close friend of mine has been over in Taiwan for the last few months while her husband is there on business. Though this may be a bummer in that we never get to see her, it has proven to be a major boon for interesting and entertaining links (since her day is our night and vice versa she’s had some time on her hands).

So just the other day she passes along something especially awesome. It’s been around for a while, but I’d never seen it. Where the Hell is Matt? is a site created by a guy named Matt who basically traveled EVERYWHERE in the world and videotaped himself doing a silly dance. Sounds strange, but if you see it you will be blown away by how many places he managed to visit.

What does this have to do with you, me, or Yahoo! Mail? I’ll tell you. I’m going to totally ape his idea and ask you all to send me pictures or videos of you in all of the places you use Yahoo! Mail. Seeing as how you can access your account from just about any computer, and from an increasing number of fancy mobile devices, I’m hopeful to see some interesting diversity. I’m envisioning something that captures you in the picture as well, but I’ll leave it up to you.

I urge you to be as creative or boring as you want. Just please try to have some fun with it. Maybe a picture of you in front of a landmark, or perhaps just at a place people might not expect to see people checking email. If your laptop has a webcam you could even snap the pic yourself!

I’d like to post a bunch of them to this blog (either in a single post or a series). You can email the images directly to me (ymailblog1[at]yahoo.com) but if you have videos I’ll need you to upload them to a video site and send me the link. Yahoo! Video would be very cool, but YouTube is popular too (from what I hear).

Any that we use on the blog, and perhaps some others too, will receive some Yahoo! gear … so get those submissions in! Deadline will be the end of July.

http://ymailupdates.com/blog/wp-content/uploads/2007/10/blogpic.jpg

Ryan Knight
Community Manager
Yahoo! Mail