UPDATE: HTML Rendering Issues
- Posted June 19th, 2008 at 10:35 am by Ryan
- Categories: All-New Mail, Classic Mail, General
Just a quick update for those of you concerned about the spacing in HTML emails. Our engineers have sleuthed out the problem, and a fix will be rolling out in the coming weeks.
In the meantime, many senders have found that using two line breaks (<br>) instead of a conventional paragraph space (</p>) has been found to work.
Thanks to all of the folks who provided samples and configuration details.
Ryan Knight
Community Manager
Yahoo! Mail
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- 20 Comments
June 19th, 2008 at 11:10 am
Yahoo mail classic no longer provides full email headers; I wish they would reinstate it. The full header is needed sometimes for identifying email fraud and tracking them down…
June 19th, 2008 at 2:07 pm
Thanks so much for being responsive in following up on these issues, it is greatly appreciated.
We’ll post about this over at http://www.email-standards.org - The team at Yahoo! Mail have already shown yourselves to be willing to help in the past.
Mathew
Email Standards Project
June 19th, 2008 at 10:13 pm
Full headers are still available in the “new” classic mail. You have to scroll to the bottom right corner of the message and the link is there. IIRC in the “old” classic mail the link for full headers was both at the top and at the bottom of a message.
June 20th, 2008 at 3:55 am
For 5 weeks now I have waited for an improvement in the speed of broadband which varies from normal/fast (20%) to stop and can’t find etc etc.
I’ve reported this twice as I didn’t even get an acknowledgement the first time and have said I’ll give you to the end of June to fix. I’m not paying for Broadband speeds when the service is slower than the old dial up.
I intend ceasing not only Broadband but the BT phone service as well which will give me an extra £804 per year to play with.
You know where the choke points are, get them fixed or I’m off elsewhere.
June 20th, 2008 at 9:20 am
When we forward or reply to an email, why do you add those long blue lines on the left of the text. And, you dont do it in the “all new mail” which is good.
Can you remove it? And I dint my fav username yet again!
June 20th, 2008 at 8:36 pm
I confess my ignorance here, but, regarding this problem of spacing in html e-mails, does this issue also include e-mails typed in plain text through the new Yahoo?
I type all of my e-mail in plain text. When I hit ENTER, I appear to get a pragraph break, but when I review the sent e-mail, there are no paragraph breaks. Is this a related issue? A separate problem? Are there other reports of this?
Thanks,
Chris
June 21st, 2008 at 6:14 am
I m not able to send new mail,forward mail,Reply mail,Move the mail to Folder since from last one week.Please try to solve this problem as i m facing a serious problem and totally cut off from my e-mail network.Error “999″ has occured.
Ur immediate action to resolve the issues would be highly appreciated.
June 21st, 2008 at 10:45 am
With the new email program, if I send a draft message from the draft folder, it is not saved as that draft to use again later for a template. The email is sent and there is not longer that draft in the draft folder.
Previously, after using the draft and sending the new email, the draft remained in the draft folder.
June 27th, 2008 at 5:00 am
[…] You can read the full post here. […]
June 27th, 2008 at 5:01 am
Good work, Ryan.
July 5th, 2008 at 8:55 pm
When I write with plain text, I have the paragraph spacing problem. Regardless of how many spaces I put between paragraphs, what is sent has new paragraphs starting on the very next line from the previous one. But I have this problem only on IE6. It doesn’t appear on FF2.
July 9th, 2008 at 11:19 am
So now you have fixed the nbsp how about fixing this one =0A=0A=0A ???????
I send mail to an L-Soft e-list that strips html so I SEND in plain text but ATT-Yahoo is obviously converting it to html because everything I send from web mail has =0A all through, hard line breaks preceded by = which breaks words and generally renders what I write almost unreadable. The same problem affects people using Yahoo web mail. I have to limit myself to NOT using my laptop and only writing from Outlook Express. Help!!!!! Oh and I never did find the customer care form this time, I was in endless loop referred from page to page and then back to the beginning.
July 14th, 2008 at 6:17 pm
PLEASE for the love of god FIX this soon.
July 15th, 2008 at 2:01 pm
Any news to report on this? It’s been about a month and the paragraph spacing is still wonky.
July 16th, 2008 at 11:10 pm
When I go to print a email it is giving me all this garb but not my mail I am trying to print. Yes, I do know how to print. It is not my printer due to there is no issue printing from my computer. A one page may turn into 17 pages and it starts out like this, . Any answers?
July 23rd, 2008 at 3:18 pm
This is really getting ridiculous…it’s been some 2+ months now that this problem has existed. Please fix it!
July 24th, 2008 at 12:06 pm
Our subscribers who use Yahoo mail are telling us that our email alerts are still not rendering correctly in their webmail. Hope a solution is on the horizon!
July 24th, 2008 at 12:18 pm
Instead of waiting for the fix from Yahoo, I decided to specify the margin inside each individual paragraph tag. If the font size was 12px, I set style=”margin: 12px 0;”
July 26th, 2008 at 4:38 am
I have to agree, this is getting ridiculous. The “spacing” problems seems to be happening with every e-mail I send now. My e-mail looks very un-professional. The “fix” can’t be “that” difficult.
August 24th, 2008 at 4:55 am
3aThank’s.7o I compleatly disagree with last post . xnw
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