Comments on: UPDATED: Possible HTML spacing issue impacting some email messages

By: teq update blog » Blog Archive » Yahoo Mail Glitch Removes Paragraph Spacing From Emails

Wed, 17 Sep 2008 14:13:34 +0000

[...] message was posted by Ryan Knight, Community Manager for Yahoo Mail, in June announcing that Yahoo is aware [...]

By: JM-Connecticut

JM-Connecticut — Sat, 06 Sep 2008 05:25:05 +0000

Hello.

I will provide an example of how the paragraph spacing situation affects me. I am a recently subscribed AT&T-Yahoo user.

For me, I recently switched over from AOL and am working to update my email address for email newsletters and such I had received at my AOL account. Naturally, for some of these newsletters I am receiving them twice: once at my new email address and again at my old email address. Receiving the same email at two different email accounts just happens to allow me to provide this example:

When I receive and read this one newsletter at my AOL account, the paragraph spacing is correct, with a line space to separate two paragraphs (just like this comment is set up). But through Yahoo, that same newsletter I receive as a solid block of text (just picture this comment without the spacing between paragraphs). Additionally, many other emails I get at my Yahoo account have the same spacing problem.

As someone who recently switched and now uses this email program, I can’t help but be a little frustrated over not being able to read my email correctly. Please address this matter promptly, both for me and the other users who are having the same difficulties. Thank you.

By: Jamila White

Jamila White — Thu, 04 Sep 2008 18:10:20 +0000

As of September 3, the paragraph spacing problem in Yahoo Mail is still NOT fixed — a full 3 months after Yahoo reported that the “engineers are working on it.”

Any update on when this problem will be fixed?

By: Mark

Mark — Fri, 25 Jul 2008 22:05:38 +0000

Why whenever I use the new yahoo mail it never remembers my column spacing that I have to set up each time I use it. I like to see the whole subject line on long messages so I widen the subject column but it never remembers it. Annoying to say the least.

By: rsummerall@yahoo.com

rsummerall@yahoo.com — Mon, 14 Jul 2008 06:09:41 +0000

Getting a Problem message: The recipient info doesn’t seem quite right. Please look it over and try again.

Trying to send an email to several people in my volunteer association. I’ve even tried splitting the recipient email addresses between To: and CC: – no affect. I even tried eliminating some of the recipients. At this point, I can only send to one individual at a time. This is not feasible. Please assist me,
Roni

By: Cat

Cat — Mon, 07 Jul 2008 14:59:26 +0000

The paragraph spacing problems are still happening as of July 3.

Any updates on a complete fix for this?

Clients are very unhappy about the way their newsletters look in some Yahoo accounts – like one giant paragraph.

By: Jomenelhans

Jomenelhans — Thu, 26 Jun 2008 11:13:10 +0000

Since today, when I send email to someone, I always receive this message:
“There was a problem!
Some info doesn’t seem quite right. Please look it over and try again.”

Acctually there is no problem with email Adsress that I have written. I do not understand what happen with Yahoo.

My friends also told me that when they send me email, they always receive “MAILER-DAEMON@yahoo.com” that told them that “This user doesn’t have a yahoo.com account”.

What happen actually with yahoo Email. So now I can neither receive nor send an email using my yahoo email.

Thank you

By: jamie wagner

jamie wagner — Wed, 18 Jun 2008 18:21:54 +0000

what is going on with the forward messaging problem? every time i insert my contacts it says there is a problem… THE RECIPIENT INFO DOESN’T SEEM QUITE RIGHT. LOOK IT OVER AND TRY AGAIN. what the heck should i look over the contacts that i have had for years and had no problem forwarding things to…until the GREAT NEW YAHOO MAIL!!!!!.

FIX THE DAMN PROBLEM ALREADY!!!!!

By: Ian Pollard

Ian Pollard — Wed, 18 Jun 2008 13:57:27 +0000

Hi Ryan,

Any news on a fix for this?

Dave Greiner (hello by the way, small world!) posted a link with a good fix (margin-bottom: 1em, which is very neat); we’ve also posted a fix and some further musings on how/why this might be happening:

http://www.emaildesign.co.uk/2008/06/06/yahoo-mail-paragraph-spacing-being-eaten/

Fingers crossed on a fix soon!

All the best,

IanP

By: Debbie Phillips

Debbie Phillips — Mon, 16 Jun 2008 04:13:09 +0000

Don’t like the new format for my e-mail,
now I can’t see the whole listing on my freecycle,
I have to open each one to see what they are offering. It’s wider now and doesn’t get enough words to look, I liked mine better the other way. sorry!