Comments on: RESOLVED: Postmaster Queue Delays http://www.ymailblog.com/blog/2008/05/resolved-postmaster-queue-delays/ The latest scoop on Yahoo! Mail product updates, new releases, bug fixes, Wed, 27 Aug 2008 22:00:53 +0000 http://wordpress.org/?v=2.5 By: Ryan http://www.ymailblog.com/blog/2008/05/resolved-postmaster-queue-delays/#comment-39985 Ryan Wed, 06 Aug 2008 17:48:37 +0000 http://www.ymailblog.com/blog/?p=273#comment-39985 Hi Colleen, You might have to check with Microsoft on that one. Sorry :( I'll keep my eyes and ears open. -Ryan Hi Colleen,

You might have to check with Microsoft on that one. Sorry :( I’ll keep my eyes and ears open.

-Ryan

]]> By: Colleen http://www.ymailblog.com/blog/2008/05/resolved-postmaster-queue-delays/#comment-39938 Colleen Tue, 05 Aug 2008 20:20:47 +0000 http://www.ymailblog.com/blog/?p=273#comment-39938 My emails to my contacts who have hotmail.com and msn.com addresses keep getting bounced back to me? Any suggestions? I have contacted customer care/postmaster...no response My emails to my contacts who have hotmail.com and msn.com addresses keep getting bounced back to me? Any suggestions? I have contacted customer care/postmaster…no response

]]> By: Jason http://www.ymailblog.com/blog/2008/05/resolved-postmaster-queue-delays/#comment-34277 Jason Tue, 10 Jun 2008 16:39:22 +0000 http://www.ymailblog.com/blog/?p=273#comment-34277 As others have written above, I have been extremely patient with Yahoo Postmaster Support. Yet I'm stuck in an endless loop. They may respond more quickly, but each response is a subsequent form letter and by the fourth step in the process, I'm receiving the very first response once again. I have tried multiple methods of providing all of the information that Yahoo needs to help resolve these "temporarily deferred issues," yet not once has it appeared that anyone has ever LOOKED at the information that I've given them. As others have written above, I have been extremely patient with Yahoo Postmaster Support.

Yet I’m stuck in an endless loop.

They may respond more quickly, but each response is a subsequent form letter and by the fourth step in the process, I’m receiving the very first response once again.

I have tried multiple methods of providing all of the information that Yahoo needs to help resolve these “temporarily deferred issues,” yet not once has it appeared that anyone has ever LOOKED at the information that I’ve given them.

]]> By: Richard Newberry http://www.ymailblog.com/blog/2008/05/resolved-postmaster-queue-delays/#comment-33811 Richard Newberry Tue, 03 Jun 2008 10:51:45 +0000 http://www.ymailblog.com/blog/?p=273#comment-33811 Yahoo Mail Search is not working on New or Classic versions. I've been on Yahoo Mail for years and relied on Search, when I occassionally needed it. If this isn't fixed in a couple of days....... Yahoo Mail Search is not working on New or Classic versions. I’ve been on Yahoo Mail for years and relied on Search, when I occassionally needed it. If this isn’t fixed in a couple of days…….

]]> By: Alex http://www.ymailblog.com/blog/2008/05/resolved-postmaster-queue-delays/#comment-33687 Alex Fri, 30 May 2008 17:07:44 +0000 http://www.ymailblog.com/blog/?p=273#comment-33687 I agree with John, Yahoo support is horrible and "unintelligent". Believe it or not a lot of Yahoo's customers know a thing or two about IT/email systems and I personally feel like Yahoo support is a black hole of lameness with an occasional update on this silly blog if you're lucky. A lot of us out here in the community deal with customers of our own in some capacity and if we handled our customers the way Yahoo does we'd be out of business. Which brings me to this blog, Yahoo mail needs its own technical update blog where people can go to see if others are experiencing the same problems and where Yahoo can PROACTIVELY UPDATE THEIR CUSTOMERS WHEN THERE ARE TECHNICAL ISSUES. Wow, what a concept, eh? I agree with John, Yahoo support is horrible and “unintelligent”. Believe it or not a lot of Yahoo’s customers know a thing or two about IT/email systems and I personally feel like Yahoo support is a black hole of lameness with an occasional update on this silly blog if you’re lucky. A lot of us out here in the community deal with customers of our own in some capacity and if we handled our customers the way Yahoo does we’d be out of business. Which brings me to this blog, Yahoo mail needs its own technical update blog where people can go to see if others are experiencing the same problems and where Yahoo can PROACTIVELY UPDATE THEIR CUSTOMERS WHEN THERE ARE TECHNICAL ISSUES. Wow, what a concept, eh?

]]> By: Trevor Bower http://www.ymailblog.com/blog/2008/05/resolved-postmaster-queue-delays/#comment-33369 Trevor Bower Wed, 21 May 2008 16:43:09 +0000 http://www.ymailblog.com/blog/?p=273#comment-33369 I have a question about why Yahoo mail is so slow lately. It takes forever to load a new email or to move it to a folder. Sometimes the server is so slow it shuts the action down. I'm on high speed cable. This is worse than dial-up. Is there a cure? Trevor I have a question about why Yahoo mail is so slow lately. It takes forever to load a new email or to move it to a folder. Sometimes the server is so slow it shuts the action down. I’m on high speed cable. This is worse than dial-up. Is there a cure?

Trevor

]]> By: Thomas Meyer http://www.ymailblog.com/blog/2008/05/resolved-postmaster-queue-delays/#comment-33367 Thomas Meyer Wed, 21 May 2008 14:38:12 +0000 http://www.ymailblog.com/blog/?p=273#comment-33367 Not so quick with your posting You are still having queueing problems with your support staff...we just submitted a request for assistance and got a message that they may not get back to us for ONE WEEK. The problem is that we are getting email server response errors back from Yahoo indicating you are having resource capacity issues: REMOTE SERVER NOT RESPONDING Error with connecting server-socket timeout to connect c.mx.mail.yahoo.com We've watched our legitimate, opt-in email service go from 98%+ delivery success down to 50% this week! What gives! This is really unprofessional. Not so quick with your posting

You are still having queueing problems with your support staff…we just submitted a request for assistance and got a message that they may not get back to us for ONE WEEK.

The problem is that we are getting email server response errors back from Yahoo indicating you are having resource capacity issues:
REMOTE SERVER NOT RESPONDING
Error with connecting server-socket timeout to connect c.mx.mail.yahoo.com

We’ve watched our legitimate, opt-in email service go from 98%+ delivery success down to 50% this week!

What gives! This is really unprofessional.

]]> By: Marilyn http://www.ymailblog.com/blog/2008/05/resolved-postmaster-queue-delays/#comment-33308 Marilyn Tue, 20 May 2008 14:12:26 +0000 http://www.ymailblog.com/blog/?p=273#comment-33308 I am having trouble getting into my mail account. I have changed password several times. The program will not let me access my mail. Any suggestions. I am having trouble getting into my mail account. I have changed password several times. The program will not let me access my mail. Any suggestions.

]]> By: sebastian http://www.ymailblog.com/blog/2008/05/resolved-postmaster-queue-delays/#comment-32848 sebastian Sat, 10 May 2008 07:06:18 +0000 http://www.ymailblog.com/blog/?p=273#comment-32848 Hi, I'm just trying to explore your new site and getting the hang of it, it's great!!! why??? so much noise about other sites by people and yet so little about yahoo!!! while i'm engaged in the site i sense your great team work, I feel younger, by the time i logout, great keep going sabby Hi, I’m just trying to explore your new site and getting the hang of it, it’s great!!! why??? so much noise about other sites by people and yet so little about yahoo!!! while i’m engaged in the site i sense your great team work, I feel younger, by the time i logout, great keep going

sabby

]]> By: Mott http://www.ymailblog.com/blog/2008/05/resolved-postmaster-queue-delays/#comment-32820 Mott Fri, 09 May 2008 09:36:49 +0000 http://www.ymailblog.com/blog/?p=273#comment-32820 As stated by John on May 6 - "the techs write me back some nonsense answer that has nothing to do with my question" -- I have had that same thing happen to me in the past so many times I gave up. I asked them if they every read their own replies from each other (?) Now, most recently, my calendar got a spyware or virus on it and flooded my calendar dates with the exact SAME event title, for every date of every month!!!!! I did NOT open it, but reported it to the techs (?). However, they could do nothing. Suddenly, the next day, all of that garbage has disappeared, but they did not know anything about it. I do not trust or believe in Yahoo and used it only as my alias account anyway due to all the trouble I have had with them in the past. My new solution was easy --- Google GMail. I found that I like their calendar better anyway. I should have switched long ago. As stated by John on May 6 - “the techs write me back some nonsense answer that has nothing to do with my question” — I have had that same thing happen to me in the past so many times I gave up. I asked them if they every read their own replies from each other (?)
Now, most recently, my calendar got a spyware or virus on it and flooded my calendar dates with the exact SAME event title, for every date of every month!!!!! I did NOT open it, but reported it to the techs (?). However, they could do nothing. Suddenly, the next day, all of that garbage has disappeared, but they did not know anything about it. I do not trust or believe in Yahoo and used it only as my alias account anyway due to all the trouble I have had with them in the past.
My new solution was easy — Google GMail. I found that I like their calendar better anyway. I should have switched long ago.

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