UPDATE: Postmaster Queue Delays
As reported recently, some bulk senders, ISPs, and commercial emailers have been running into problems getting timely responses to our Postmaster troubleshooting forms. Unfortunately the situation is taking longer to resolve than we had anticipated, so I wanted to let you know that we are still working on it and are concentrating our efforts to get the queues back up to speed as soon as we can.
So … if you have already submitted an inquiry or form please be patient. If you are about to submit a request please be as thorough as possible, to reduce the likelihood that one of our agents will need to follow up for more information.