Answering concerns about Preview Pane
- Posted April 4th, 2008 at 9:45 am by HuongT
- Categories: All-New Mail, Anti-Spam, General, Security, Tips & Tutorials
In a recent post several users expressed some concerns about the Preview Pane feature in the All-New Yahoo! Mail. I touched base with the guys from our anti-spam team, as well as those from the team that focuses more on overall security throughout the Yahoo! network, and I think I’m sufficiently equipped to respond.
First I should explain the different types of messages people would typically classify as “spam”, and what risks each kind can pose. Be advised, this is kind of confusing (I know it was for me) … but I think it’s information that, once you wrap your head around it, is VERY useful.
- Unsolicited Marketing messages – probably the most common style, these are messages promoting all types of products or services, from all types of sellers, that are sent out indiscriminately. Some senders can use images within a message to confirm that your address is active, but as long as your spam settings indicate that you block images from unknown/uncertified senders (the default setting if you are in All-New Yahoo! Mail) then previewing isn’t risky. Spammers won’t know you’ve read the message unless you respond.
- Spoof or Phishing messages – these are messages that claim to be from any one of your favorite websites (hoping you’ll click a link and/or provide personal information), or claim to be from a lottery or estate (offering untold fortunes if you send money). These are dangerous if you fall for the
rouseruse, by clicking or responding, but not to preview it. Just be sure not to click on the links, or wire your savings overseas.
Combine all that, and what do you get? While there are always risks in online activity, if you combine our continuing efforts to lower the risk of email scams with your efforts to continually keep your browser up to date, you’ll probably conclude (as we have) that the preview pane is a pretty good deal.
You can close and re-open the pane at any time (using ‘v’), and can also use the checkbox feature to highlight and delete messages directly from your inbox (without opening or previewing). So all things considered, All-New Mail can be every bit as safe as Classic.