Help with downloading of attachments

We’ve been listening to your feedback over these past months since the all-new mail came out of beta. One of the features that you asked for was a way to download multiple attachments at once. Well, we heard you loud and clear.

So, over the next few days we will be rolling this feature out. Here is a screenshot of how it will look in your message. So when you receive a message that contains more than one attachment, you’ll see this:

All you have to do is click “Download All” to get all at once!

(Note: Occasionally, you may not see the Download All link above a message with multiple attachments. Sometimes the manner in which an individual file is named prevents it from being grouped together with other files. In these cases, you’ll need to download attachments the old way, one by one.)

As with many of our enhancements to mail, not everyone gets the new feature at once. So if you don’t see the “Download All” link, be patient, everyone will have this feature soon.

** Please note… The download all feature will download all the files into one compressed (.zip) file which then needs to be unzipped in order to view all the files. Windows XP and Vista both deal with .zip files as part of the operating system. If you are having trouble with the “download all” feature, you may need to install Winzip or another file compression software.

Happy emailing!
Andrew – Yahoo! Mail Team