Help with downloading of attachments

We’ve been listening to your feedback over these past months since the all-new mail came out of beta. One of the features that you asked for was a way to download multiple attachments at once. Well, we heard you loud and clear.

So, over the next few days we will be rolling this feature out. Here is a screenshot of how it will look in your message. So when you receive a message that contains more than one attachment, you’ll see this:

Download all Attachments
All you have to do is click “Download All” to get all at once!

(Note: Occasionally, you may not see the Download All link above a message with multiple attachments. Sometimes the manner in which an individual file is named prevents it from being grouped together with other files. In these cases, you’ll need to download attachments the old way, one by one.)

As with many of our enhancements to mail, not everyone gets the new feature at once. So if you don’t see the “Download All” link, be patient, everyone will have this feature soon.

** Please note… The download all feature will download all the files into one compressed (.zip) file which then needs to be unzipped in order to view all the files. Windows XP and Vista both deal with .zip files as part of the operating system. If you are having trouble with the “download all” feature, you may need to install Winzip or another file compression software.

Happy emailing!
Andrew – Yahoo! Mail Team

136 Responses to “Help with downloading of attachments”

  1. Bobby says:

    I don’t have time to read all of this so I’ll just ask.
    Is there a way to download ALL the atachements from ALL the e-mails in one folder? I have a lot of e-mails with funny stuff such as pictures, movies, pps… I do not have the time to acces all the e-mails, start the download, wait for the download and then go to another e-mail. I just want to leave the PC on and let it download for a few days.
    So.. how about it… Can I do that?

    —-
    Hi Bobby,
    The only way to do that would be to POP your mail from Yahoo using a mail client like Outlook or Thunderbird. UK mail users (@yahoo.co.uk) can do it for free. If you are a US mail user (@yahoo.com) you will have to sign up for Mail Plus.
    Hope that helps.
    Andrew – Yahoo Mail Team

  2. Kristy says:

    This sucks I waited to attach a file for 2 hours and I just finally gave up. This sucks.

  3. John Williams says:

    How about being able to download just one email.

    I have been unable to view any attachments for months using BT Yahoo ! and there appear to be few ideas as to what is causing it.

    Before adding functionality, would it not be a good idea to consolidate by fixing these obvious issues first. I have seen this problem on so many sites. Problems, but no solutions.

  4. Mike Borrie says:

    The next tool needed is one to allow me to retain an email but delete attachments. The only current option seems to be deleting the whole email?

  5. John Williams says:

    I’m afraid I’m not a fan.

    The speed is dire and I cannot open an attachment at all, never mind several at once.

    Seriously thinking of ditching it altogether.

  6. [...] oohs and ahhs have worn off, this is what I REALLY like about this new feature… If you liked the download all feature, you’re really going to love this. ‘3’ allows you select from the attached pictures and only [...]

  7. Hugh says:

    I get a lot of attachments and find the ‘download aa’ very useful. It’s got to be better than twenty clicks!

  8. Rupen says:

    The problem with opening attachments as mentioned by 15, 22, 113, 124 and 127 could be related to IE. I was getting the same issues until I used Firefox as the browser and it opens the attachments with no problems.

  9. Bob says:

    I have the same problem reported by 15, 22, 113 and 124. Sometimes I have a pdf file, that when I click download -> open, the download window appears and keeps transferring information but never finishes. I have another email provider and it opens just fine with it. Also, if I right click and select “save file as” it downloads a file named “Showletter”. Which is just a small HTML file. Any ideas?

  10. Marje says:

    I have just signed on with Bt. all these tips are very helpful. Thank you all

  11. prasanna guruge says:

    yahoo is getting better everyday.I love YAHOO……………………………………………………
    yahoo mail is too excellent than other website. I’m very happy to this site. Thanks a lot

  12. helpppppppppppppppppppp says:

    Re comments 15 and 22 above, ie problem opening attachments. I have the same problem as the 2 people here it has been going on for months. I have repeatedly asked for help but nothing worlks. Nice to know it isn’t just me!

    HELP …WE ARE SO MANY HAVE THIS PROBLEM ??

  13. rofra says:

    is great to be with u!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  14. Ande tura says:

    Very very useful and easy to use.
    This will keep one accessible to all the attachments at a glance
    Keep it up!

  15. mildred says:

    could you find out a way out to attach multiple emails to outgoing mails at one time

  16. lovemore says:

    yu get me goin , i get on line anywhere ,anytime
    thanx

  17. fidel costales says:

    excellent

  18. Odedoyin Musibau says:

    IIt is really an additional improvement that added value to the existing creativity that will take us to new level in information technology.

  19. Odedoyin Musibau says:

    The new system of downloading multiple information at a time is highly wellcomed as this will save time and cost respectively.

  20. MAHMOOD AHMED says:

    we appreciate it.

  21. Michele Mosca says:

    have just learnt about download all feature, that’s great any chance of introducing a feature to upload several attachments, that would be a real help.
    By the way, I have just converted a friend from Gmail to Yahoo, isn’t that just great awasome.

  22. Papin says:

    Good work keep it up

  23. Derek says:

    Re comments 15 and 22 above, ie problem opening attachments. I have the same problem as the 2 people here it has been going on for months. I have repeatedly asked for help but nothing worlks. Nice to know it isn’t just me!

  24. Swati Mandal says:

    yahoo mail is too excellent than other website. I’m very happy to this site. Thanks a lot

  25. Peter Gurney says:

    Must be good it will not Download on my pc

  26. Deniese says:

    This is so wonderful yahoo the world will love u yahoo keep it up

  27. Joackims Zulu Panganani says:

    It is a great feature, easy to use and time saving.

  28. Phakphoom Techapnayarak says:

    The idea is very good and its helps the user very much. Very smart Yahoo!

  29. adeleke toyyibah says:

    yahoo is getting better everyday.I love YAHOO………………………………………………………….

  30. m_tayfour says:

    yahoo is the best so what we say Yahoo go go

  31. judith says:

    can you help me with this new feature. Thanks

  32. Senik says:

    YAHOO! You are the BEST!

  33. Bonny Parr says:

    Hi Yahoo, I just can’t beleive that you have not responded back to me about the fact that I can’t respond back to a e-mail and when I reply back on to the same e-mail it keep on telling me KEEP ON TRYING AGAIN LATER. I really need to know why I can’t get my e-mail throught to my clients. PLEASE HELP HELP HELP

    Bonny Parr

  34. jeffreydjabatey says:

    i am happy to have this new faetue

  35. Herdey Crown says:

    browsing more convienent, keep given us the best.

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