Yahoo! Mail taking new steps to combat spam

Hello everyone and welcome to 2008! With the first post of the New Year I have something that I’m sure will be especially interesting to many of you. I tracked down resident “Spam Czar” Mark (he leads the team that is in charge of our anti-spam efforts) and he had some exciting news to share. Check it out! (Please note that Mark is not really a Czar, but he is looking for tips on where he can pick up his own ushanka for the winter .)

http://ymailupdates.com/blog/wp-content/uploads/2007/10/blogpic4.jpgRyan K.
Community Manager
Yahoo! Mail

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spamczards.jpgWe know you hate receiving spam in your mailbox, and we’re working hard to help. While there may always be bad guys trying to get their messages through to you, at Yahoo! we’re tightening up on our spam controls in ‘08, and in fact we’ve already begun rolling out a significant new defense system (and it’s only January 4th!).

One reprehensible tactic spammers use is hijacking thousands of innocent home computers and forcing them to send out spam messages in the background, often without the owners even knowing! Collectively, these “zombie” computers spew out millions of spam messages a day, and that’s something that has to stop.

Starting today, we will be taking the bold move of rejecting mail from these zombie computers, using information from a number of third-party companies and ISPs to help in the identification. When these unauthorized computers attempt a connection to our back-end mail servers, they’ll be politely informed that their unsolicited mail is not welcome at Yahoo!. (This change is on the back-end only; users connecting through the Classic or All-New Yahoo! Mail web interfaces will not be affected blocked by this change.)

For example, consumers with a dynamic IP address will no longer be able to send mail directly to Yahoo! servers (machines with geeky, technical names like “a.mx.mail.yahoo.com”), and must instead use their ISP’s designated mail gateway. Again, users interacting through the web interface or the Yahoo! Mail POP/SMTP/IMAP services will *not* be affected blocked by this change; aside from the spammers, this change will only impact people running a secret, unauthorized mail server in their basement.

It’s just one of the many steps we’re planning in the upcoming weeks and months to continue to improve your Yahoo! Mail experience, and we’ll be checking in here periodically on the YMail Blog to keep you up-to-date with further developments.

One reminder: If you do receive a spam message in your inbox — or an important message ends up in your spam folder — please help us out by clicking the “This is Spam” or “This is Not Spam” button on it. Clicking these buttons immediately sends a series of notifications to our SpamGuard systems and personnel so that we can correct the problem, and is the best indicator of how well we’re doing in our mission to ensure you receive all of the mail you want and none that you don’t.

Wishing you a Happy New Year from Yahoo! and SpamGuard,

Mark R.
“Spam Czar”
Yahoo! Mail

P.S. Note for geeks and system administrators: In the rare case that you do feel we’ve made an incorrect classification of your mail, please pay close attention to any SMTP reply code our servers send back to you, as these will contain essential troubleshooting information and instructions on how to report a problem. Information for legitimate bulk mailers can always be found at http://postmaster.yahoo.com.

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145 comments »

Comment by Al

January 4th, 2008 at 12:11 pm

when you say we won’t be affected, are you saying we won’t get less spam if we continue to check our e-mail on line at Yahoo?

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Comment by ciprianmp

January 4th, 2008 at 12:26 pm

Does this mean, the legitimate email holders (including Yahoo!Plus owners) using the web interface, might be allowed to send out more than 50 emails per hour? Like wishes for the Holidays?
I remember I’ve been blocked for 1 hour last time I did that, being considered as spamming…

Ciprian M.

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Comment by Mark R.

January 4th, 2008 at 12:31 pm

Hi, Al:
When we said “affected,” we meant “blocked from sending.”

We hope *all* Yahoo! Mail users will begin seeing less spam based upon this change, and that legitimate Yahoo! Mail users will not be blocked from sending.

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Comment by Tim

January 4th, 2008 at 12:52 pm

If new blocks are in place then why am I receiving more spam emails in my inbox now than I ever have before?

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Comment by ANN PARKUS

January 4th, 2008 at 1:04 pm

Thanks for the update on spam.

Not related: I do not like the new page layout on my e mail. how do I go back to the former??

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Comment by kevin

January 4th, 2008 at 1:35 pm

you guys should retire or go get a real job

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Comment by Cyrus

January 4th, 2008 at 1:51 pm

I don’t understand why yahoo mail doesn’t use the CAPTCHA system that programs like myspace use to block spam. Why won’t Yahoo make this an option?

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Comment by E H

January 4th, 2008 at 2:16 pm

My frustration with your Spam filter is that daily 5-10% of these e-mails are bona fide and despite classifying them as non-spam many continue to re-appear in Spam!

It’s a bit of a chore to have to edit this box daily.

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Comment by Chuck

January 4th, 2008 at 4:21 pm

Thanks for all your efforts, Mark.

In the (many!) years I’ve been using Yahoo & Yahoo Mail, I’ve found the Spam I get to be mostly rare occurrence.

Well, in the beginning, there really wasn’t spam at all, and then someone came up with the idea of spam, and that’s when it all went down hill. But only for a while.

Over the past few years, I have to say you people have been doing a great job!

Thanks again!

As for Captcha…. Please, don’t start doing that. When I want to send an email, I have to log in to my Yahoo account anyways. After I’ve done that, what’s the point of doing what amounts to a second log in?

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Comment by Adak

January 4th, 2008 at 4:59 pm

What constitutes a “legitimate” bulk mailer?

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Comment by GYUSZI BACSI

January 4th, 2008 at 5:17 pm

nowadays come MUCH less spam than a year before, so I think it is worth your efforts

previouly I had to direct all my mail traffic from yahoo directly to trash, since 99% of yahoo-mails were spam

now it is changed completely

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Comment by wombat

January 4th, 2008 at 5:25 pm

I use both the web interface and POP. With POP, I have a mac application called SPAM Sieve which does some further processing. Although Yahoo! Mail will let through blatant SPAM at a rate of about 3-5 a day, SPAM Sieve seems to always catch these messages that go through. I always make it a point to mark these messages as SPAM on the web interface, but it does not seem to make a difference.

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Comment by jim

January 4th, 2008 at 6:25 pm

<>

Please respond to this. I am a Yahoo!Plus subscriber (I pay real money to Yahoo!) and it is really annoying to get shut down if I send out too many (how many? who knows?) emails in an hour. Customer service has been no help in this regard; actually they’re very evasive when I bring up the issue…

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Comment by Gary

January 4th, 2008 at 6:25 pm

Up until about 1 1/2 months ago, I don’t think I EVER received any spam.
Now, I’m receiving about 30 per day.
I’m not certain where the improvement lies.

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Comment by John

January 4th, 2008 at 9:02 pm

What’s really gotten bad for me lately is the amount of IM spam I get in Yahoo Messenger. I load it up, and POW! 5-15 spams. This only started up a few weeks ago. I’m on the verge of ditching my Yahoo id and starting over.

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Comment by Rita

January 4th, 2008 at 9:36 pm

I’ve used Yahoo mail for many years now. It constantly improves and has always provided a quality e-mail system … MUCH better than other systems I’ve used, including some I actually paid for! Yes, there have been growing pains when changes were implemented, but they’ve always been worked out. Patience is a virtue :-)
So, from this user: one huge THANKS for an excellent system and great service!
Rita

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Comment by Joe Beasley

January 4th, 2008 at 10:11 pm

I have marked email from the NRA as spam over twenty times. It still comes to my inbox.

Thanks

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Comment by Lynn

January 4th, 2008 at 10:49 pm

I absolutely hate all the spam I recieve. It’s like the sales calls on the phone after 8 p.m. In which I recieved three tonight.
I am glad Yahoo is doing something about it. I appreciate business, but if I want something, I will contact the business, I don’t want them contacting me.

Thanks.

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Comment by Rich

January 4th, 2008 at 11:14 pm

I saw less spam last year. Now Im receiving porn invitations. Glad the new system is in place and filtering out the junk!!! Ha…

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Comment by Brian

January 5th, 2008 at 12:27 am

Will anything be done about date-spoofed spam? It seems pretty easy to simply block mail dated 1/18/38, but my spam box fills up with that kind of thing, making it hard to find legitimate mails when they get misclassified as spam.

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Comment by Marla

January 5th, 2008 at 2:48 am

I was getting loads of spam on Yahoo Messenger, too, then I found the “ignore anyone not on my Messenger list” option. Give that a try.

As far as e-mail spam, I learned a valuable lesson: never, EVER post your e-mail address anywhere online unless you use the “myaddress at whateverwebsite dot com” method to stop robot phishers from finding it.

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Comment by Ilgaz

January 5th, 2008 at 2:54 am

Well, most of geeks will hate it but you made the right choice by adding Dynamic IP RBLs to Yahoo mail antispam.

ISPs doesn’t care about the abuse reports you sent via Spamcop.net etc. at all. Using SMTP on a Dynamic IP is a think of the past thanks (!) to spammers.

I can’t agree to this:
“Clicking these buttons immediately sends a series of notifications to our SpamGuard systems and personnel so that we can correct the problem”

Your engineers doesn’t care at all. I have at least 4-5 mails coming every WEEK, having exact same words/sentences, exact same IP and that is a scam scheme known as Nigerian scam which may END UP in Real Life issues, even DEATH if someone actually believes in it.

I had to add manual , simple filters to put those to Trash folders which should be a reason to be ashamed for any sane System administrator/Postmaster.

I actually started to suspect if there is an internal problem at Yahoo which results in these scams actually making into Yahoo mailbox. I have did my job as a user, even using Yahoo support system to alert about this. All I got was some Indians sending me Templates.

See this and tell me how can this mail/scam can pass any filter while user clicks as “Spam” along with thousands of others (I believe).

http://www.spamcop.net/sc?id=z1597612560z0e652e662c0121d58f26f8929f2115a4z

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Comment by Rich

January 5th, 2008 at 3:26 am

Echoing what Brian said,

You have to, absolutely have to, stop sorting by the spoofed send date of messages in my SPAM box. I need to be able to look in there to see if there are any legit mails that are misclassified as spam. Right now it is impossible because of the hundreds of messages sorted to the top with sent dates decades in the future.

Solution 1: Sort by received date, not sent date.
Solution 2: Any message with a date in the future gets sorted to the bottom, or just deleted.

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Comment by sibale

January 5th, 2008 at 4:57 am

send the Czar to Anchorage Alaska and he can get all the ushanka he wants. Feb. is the best time due to the winter festivals.
And thanks for all the good work your team is doing.

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Comment by Richard

January 5th, 2008 at 5:21 am

How do I get back to classic yahoo mail? The new improved beta is having a hard time loading.

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Comment by Kusgol

January 5th, 2008 at 5:38 am

I agree that more spam than less arrives lately, no matter how many times I tag e:mail as spam on the Yahoo Mail page. Now we are also receiving unsolicited Chat messages which are nothing more than thinly veiled porn invites. Where is the improvement in filtering seen? Not in my mail account, that’s for sure.

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Comment by Dua

January 5th, 2008 at 6:06 am

somehow I cannot access my ‘normal’ mail anymore … Mail Classic or Beta version. any help?

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Comment by Carl

January 5th, 2008 at 8:52 am

There was a time when marking a message as spam using the web interface would add the sending to your blocked senders list. This no longer seems to be an option.

I noticed this problem when I started receiving spam from another Yahoo user who had culled my email address from a one of the several Yahoo Groups that I am a member of. Although I clicked the “mark as spam” on at least 6 of this guys messages, they kept coming even after I wrote to him and asked him to remove me from his email address. I finally started forwarding the messages to an email address to report abusive messages and I finally got a response.

Is there any way we can get this feature back?

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Comment by Loraine

January 5th, 2008 at 11:43 am

I am not even receiving my legitmate mail from friends. Its not making it to any of the boxs spam or otherwise

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Comment by Steve Reigle

January 5th, 2008 at 12:50 pm

Please be aware some of us have constantly changing ISP’s. We are fulltime rv’ers, traveling the country. We will often connect to the wifi at an rv park. Next week it may be a different rv park, different ISP. If wifi is not available then we use our verizon aircard. Are we going to have a problem sending email?
Thanks.

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Comment by Jim

January 5th, 2008 at 1:13 pm

YES! It appears to be working — in the last 2 or maybe 3 days, I noticed a 50% or better reduction in the daily number of spam messages in my Bulk/Spam folder. Now I know why.

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Comment by TK

January 5th, 2008 at 1:39 pm

Marking somthing as SPAM does not help at all. I still get 50 to 100 aday!! You really need to STOP THE SPAM, WITH NO LIMITS OF HOW MANY YOU CAN TRY TO BLOCK!!

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Comment by Marshall

January 5th, 2008 at 1:50 pm

I never use my Yahoo mail address for any email or for entering an email address on a web site. Still I get a good 20 or more spam emails a day. As I don’t use Yahoo for email, it’s not a big deal to simply delete the contents of my inbox on a regular basis. For those that actually do use Yahoo for email however, I certainly hope your new spam elimination efforts are successful.

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Comment by John Keyser

January 5th, 2008 at 2:13 pm

I can understand getting Spam Mail when it has MY name on it, but why do I keep getting ALL this mail with other people’s names and e-mail addresses on it? If you stop that alone, it would stop over half of MY Spam Mail.

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Comment by Debbie

January 5th, 2008 at 2:46 pm

I have been using yahoo now for 5 years. I am very impressed with your attention to this matter of SPAM. It is my opinion that not all e-mail account holders have their security options set correctly for their needs. It is very rare for me to get a SPAM in my in-box. I have set my options to only receive e-mail from my contact list all others go to the SPAM folder. I have entered all possible addresses in my contact list that I would possibly ever get an e-mail from. I update my contact list with new addresses as I get them. I would however like to have the option to block SPAM back in the SPAM folder. OR when I empty my SPAM folder all are blocked so I do not have to continually deal with the same SPAM over and over again.
I commend you on your efforts and attention to your account holders! I have used MS Mail, Netzero, AOL, etc.. Yahoo has been the best by far and all that you do is very much appreciated!

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Comment by Darrell

January 5th, 2008 at 4:18 pm

If it is not from someone in my address book I don’t want it!

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Comment by Erin

January 5th, 2008 at 4:55 pm

I agree w/the other users that say they’re getting more spam than ever….AND that I, too, have now received a message saying I can’t block any more addresses…gee, thanks. I have been getting over 100 spams a day in my bulk box….ridiculous. No, I am not horny, not over 40 and single and have no interest in my 1500 dollar deposit. It’s out of hand and I will be dropping my account soon if there is not a MAJOR improvement.

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Comment by Susan Ann

January 5th, 2008 at 6:34 pm

Starting to use gmail exclusively…hate not being able to send out “too many” legitimate emails…christmas greetings, for example in an hour…and the spam filter….what a joke!!!!

i pay you all good money for this, too!!!

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Comment by Beavis

January 5th, 2008 at 8:20 pm

Works so well, I still get spam in my inbox that is dated in the future so I can see it at the top of my messag list…duh…isn’t that one criteria to look at in regards to Spam?

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Comment by Belinda Eastmond

January 5th, 2008 at 8:25 pm

If you really want us to identify “Not Spam” (which I *want* to do, more than you want me to!), please make it easier by restoring the ability to Search the Bulk Mail folder. I must get dozens of spams a day; do you seriously expect me to go through them one by one to look for the one or two legitimate emails that *might* be there? Before Yahoo was “improved” I used to search weekly for anything with my name in the subject line, scan the results and delete; then anything with dollar signs; then a few other giveaways. By the time I was done, I had a manageable list to go through. Now all I can do is sort, and hope I don’t miss anything. I’ve had up to 4,000 messages in Bulk Mail at a time when I haven’t had time to go through them - and of course, as more accumulate, the harder it is to find the time for them.

As for accepting email from known contacts only, I’m constantly receiving email from people who get my address through legitimate channels - church, mutual friends, business contacts, etc. I simply cannot limit my email to my address book.

And please let me second the idea of automatically deleting, or putting at the end of the list, anything post-dated more than one day. Is there any legitimate reason a sender might post-date, other than the one-day discrepancy of sending from the west side of the International Date Line?

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Comment by Sandi Hovey

January 5th, 2008 at 9:02 pm

Thanks for all your hard work. I appreciate the fact that you are on this SPAM situation and doing your best to improve the system. I don’t get nearly the SPAM I received in the past. Thanks again; a satisfied yahooer!!!

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Comment by lloyd

January 5th, 2008 at 11:15 pm

What I think is a big problem is a large number of DomainKeys verified Yahoo people that put out spam. I end up getting a few per week from these folks. At first I started sending their emails to abuse@yahoo.com, but then it got to be so much of a problem that I only hit the Spam button anymore.

It’d be nice if Yahoo! would investigate Domain Keys verified emails from Yahoo members that recipients hit the Spam button on.

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Comment by David MK

January 6th, 2008 at 1:35 am

Yahoo! mail has IMAP?

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Comment by gmail

January 6th, 2008 at 3:52 am

I’ve to switch to gmail because yahoo won’t enable pop acces for their free users, and gmail has a lot less spam than yahoo. POP ACCES MUST BE FREE TO USE!!!

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Comment by Gary in NC

January 6th, 2008 at 6:51 am

When I first started using Yahoo Mail years and years ago, it was rare to find spam in my Inbox, and I could look at what was in the Bulk Mail folder to see if anything was mis-classified as spam.
Lately, say the last year or so, I’m getting so much spam in my Inbox that I hate to check my mail! I faithfully would report every spam message, thank you, and would get some of the same messages over and over. I don’t know or care if they were from the same IP address; the text of the messages was identical! I even tried clearing out my blocked addresses to start fresh, but it hasn’t helped.
Since I am getting so much spam in my Inbox, I don’t even bother to save the messages in the BM folder - it’s now set up to delete rather than save them.
If it wasn’t such a chore to notify so many people that have my email address, I would change it in a heartbeat. But there are so many people that I don’t communicate with on a regular basis, that I wouldn’t have a chance of notifying more than half the people of my new address! And as other people have commented, for that same reason, I can’t limit emails to my contact list only.
I thought about upgrading to a paid acct to see if the spam filtering was better, but from the comments I see here, it doesn’t seem to be.
I wish I could get my Yahoo Mail to run through Outlook - between their Junk Mail filter and the spam filter in Norton Internet Security, a lot of the c.r.a.p. gets filtered out. Plus it is much easier to sort and move messages, and I am not limited in the number of rules I can create, as I am in Yahoo. I can run rules on mail already in my Inbox in Outlook as well, that lets me see if a rule will do what I want it to do. Last time I checked, there was no way to do that in Yahoo Mail.
Yahoo used to be outstanding in blocking spam; now it is very poor, in my opinion. Are there really and truly improvements coming? Cuz right now, I can look at my Inbox and see that 75-80% of my messages are spam, and I just don’t have the time or energy to deal with it every day (I am disabled).
Please keep working to improve your spam filtering. Suggestions about deleting post-dated or invalid year messages were good ideas; I’ve never gotten such a message from anyone I’ve wanted to hear from. And I would like to have messages that aren’t addressed to me go to a separate folder - there may be a few that are legit as I am on some mailing lists, but most of these are spam, also.
I know your job is difficult, and spammers are getting cleverer, but please hang in there. If spam rejection doesn’t improve soon, for many of us, it will be a useless service, free or not.
Thank you.

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Comment by Ben Arbogast

January 6th, 2008 at 7:36 am

Spam Guard is the main reason YAHOO is my homepage. Keep up the great work! Maybe, one of these days, spammers will get real jobs and find that legitimate money can be made on the web.

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Comment by kathy

January 6th, 2008 at 8:48 am

I hope something happens, I am so tired of it that I am switching all my emails to gmail, because I get no spam there. I spend more time tagging email as spam than reading my real emails and one spam had a virus attached and that was a real head ache. The spam guard has not really served its purpose because I get the same ones from the same email addresses. I love yahoo in all, but hate the spam.

Kathy, Oregon

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Comment by bear

January 6th, 2008 at 9:27 am

i have several yahoo addresses, because of the spam problem. a couple of my addresses i have not given out to anyone, yet i get spam there, too.
& to echo previous comments, can you do something about the post-dated messages?
& what about addresses that i have REPEATEDLY marked as spam continuing to go to my inbox?
i have been a yahoo user for 10 years, but i have also tried hotmail and gmail. i hope to be able to stay with yahoo.
as for the person who said they could get no help from customer service, it’s time for you to “buddy up” with a geek. i had to. now the only problems i have are with spam.

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Comment by charlax

January 6th, 2008 at 12:57 pm

eye spam all questionable emails
eye love yahoo
even though ewe spam my answers on ANSWERS
eye understand its not even your fault
its the Community Guidlines
eye am not a community
eye am charlaxandroidoneseven

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Comment by Richard Reis

January 6th, 2008 at 2:10 pm

I have not reiceved my e mails that i have been waiting for, For one my tickets for the 24 hrs at Datonia, how can I repair this problem

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Comment by Mark

January 6th, 2008 at 3:44 pm

I have email addresses with three of the major online services as well as a school and two isps. Yahoo, by far, has the best spam filter–this is even on an old address that has been publicly posted.

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Comment by P Smith

January 6th, 2008 at 9:38 pm

CAPTCHA does not work. The hackers and spammers have figured out a way around it. I wont post how since the wrong person might try it.

A better system is how Earthlink (I think it was Earthlink) required verification from recipient. I had a friend email me from their account. When I responded (!!!!) to his email, I got an email back telling me I needed to let him know who I was. If he didnt allow my email to go through, I was blocked. He could preauthorize anybody.

Another solution (maybe already used) is to autoverify sender emails. Any that fail do not make it through the pipeline.

Why do I get emails supposedly from myself (based on the sending email) I did not send. If you view the actual sending email, it shows some Chinese/Russian sending address.

On a slow day, I get 700-1000 spam. SpamGuard made it worse, used to be a lot less before the implementation of SpamGuard.

I used to get a ton of spam at my hotmail account and very little at yahoo, now it has switched.

I get even less spam with Cox. Gmail sends me very little as well.

I have to scan the hundreds of Bulk Mail emails to weed out the nonspams, including numerous past despam reports.

One thing that does cut down on spam is to use a number in the middle of your email name, for example john25doe@whatever.com. Spammers are good at figuring out numbers at the end of the email, for example joedoe25@yahoo.com.

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Comment by P Smith

January 6th, 2008 at 9:47 pm

More filters for free and paid users.

I automatically have anything with sex as a topic go to Trash since none of my family or friends are going to send me something with sex in the subject line.

You could add some optional filters, for example filter adult emails or filter sex emails with a yes/no choice. If you want to receive these emails, choose yes. If not, choose no. These optional ones should not count against your filter limit. To further limit the spam, these optional filters should auto bounce the emails.

Contacts should auto go into your inbox (if they dont already) unless they are stopped by a filter.

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Comment by Vicky M

January 6th, 2008 at 10:07 pm

PLEASE, PLEASE stop the spammers stealing MY e-mail address!!! It is VERY distressing to see DOZENS of spam coming to ME from MY address. This is I.D. theft. I have been victimized in the past after being robbed at gunpoint, and I am STILL trying to clean that mess up. Now, I am being victimized - AGAIN! It has to stop, & I keep getting the run-around when I’ve tried to ask for help.
People I don’t know have called ME, yelling at ME to stop spamming THEM because of this. PLEASE, PLEASE, PLEASE FIX THIS HORRIBLE PROBLEM. AND NO, I DO NOT GIVE OUT MY E-MAIL ADDRESS — EVER!

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Comment by francisco

January 7th, 2008 at 12:21 am

what r doing against yahoo messenger spam???? Heeeeeeeeelp ;)

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Comment by Ron

January 7th, 2008 at 1:11 am

Get a ushanka here:

http://www.russianlegacy.com/fur_hats.htm

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January 7th, 2008 at 6:10 am

[...] Mail está tomando medidas para eliminar el spam de su servicio de correo electrónico, en especial del que crea ordenadores “zombi”, [...]

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Comment by Michele

January 7th, 2008 at 6:54 am

Too little, too late. I’m moving everything to gmail because I’m getting more spam every day, and it’s up to about 100 spam messages a day in my Inbox–that doesn’t count what’s being filtered into the spam box.

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Comment by Leslie Alexander

January 7th, 2008 at 8:15 am

I am getting more junk mail than ever!!

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Comment by Denise

January 7th, 2008 at 8:22 am

I receive dozens if not hundreds of spam a day and are placed in the bulk mail folder. Furthermore, many obvious spam messages get through your spam filter and are placed in my inbox.

My yahoo mail is unusable because of this and I almost never even check it anymore.

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Comment by carmine dipippo

January 7th, 2008 at 9:44 am

since jan 4th I ahave not been abale to get my mail
it keeps popping up that the internet explorer can not display this page it is making me nuts what should i do please HELP ME!!!!!!!!

Oh and some times its says the following….

the http responce has unexpected status code

http staus 12152
status text unknown
no html was presented to server responce…

what can be going on?

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Comment by PAt Collins

January 7th, 2008 at 10:01 am

Thanks!! All efforts to reduce/eliminate these leeches is appreciated. Wish I could get my hands on some of these idiots. Wonder why, if these folks are so mart, they aren’t making a legitimate living in info technology. May be that they are phoney “experts”.

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Comment by Kent

January 7th, 2008 at 10:36 am

I noticed recently that there is less and less spam coming through - especially in the Bulk folder. While I know it is virtually impossible to stop all spam, I know Yahoo is doing a much better job than the Barracuda hardware appliance we have installed in our business.

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Comment by Jonathan

January 7th, 2008 at 1:12 pm

For those of you who are complaining you are still getting too much spam let me point you to Email Metrics Reports published by the Message Anti Abuse Working Group - http://www.maawg.org/about/EMR/ You will see that the situation could be FAR worse.

I say good for Yahoo in continuing to fight spam.

A further suggestion. I’d like to see Yahoo implement more authentication checks than just DomainKeys. If they did they could put a heavier weight on emails that fail authentication (and those with no authentication at all)

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Comment by Tad

January 7th, 2008 at 4:16 pm

Excellent, outstanding, you outdid yourselves… I’ve been using yahoo mail, calendar, notepad etc now for 6 years, and this is by far the best combination and layout I have ever seen..

Kudo’s

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Comment by phil

January 7th, 2008 at 5:02 pm

my isp’s mailserver is blacklisted by SORBS and unable to send email to yahoo email addresses.

is there anyway to remove the blacklist from yahoo?
I can’t make any progress with SORBS

http://search.yahoo.com/search?p=sorbs+sucks

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Comment by Kal

January 8th, 2008 at 2:15 am

The calendar strip at the bottom is very nice but when will the whole calendar be integrated? We’re all waiting for it for a LONG time now. Calendar and Notepad. Integrate it fast guys!

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January 8th, 2008 at 5:03 am

[...] mail “Spam Czar” has announced Starting today, we will be taking the bold move of rejecting mail from these zombie computers, [...]

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Comment by Mel

January 8th, 2008 at 5:52 am

I signed up for Yahoo mail four years ago. Before I ever shared the email address with anyone or used it to register on various respected websites, I was receiving 4-5 spam emails per day. How??? I do not post my email in public places, I do not use Yahoo Messenger, I do not belong to any groups. Now I get 20-30 spam messages per day. I have to agree with those who wonder why Yahoo can’t do something as basic as filtering out emails from 2009 that are obviously spam. How about filtering out emails from 1968? I’ve gotten quite a few of those, too, and from other years that pre-date the internet. How obvious does spam have to get, folks? And I don’t even want to mention some of the offensive subject lines that come through that would seem like obvious spam.

I report all of these emails as spam and I also have to agree with those who wonder what good that actually does. Another beef I have with Yahoo regarding spam is this: you advise us not to open mail from unknown users because it verifies our email address to the spammers, and yet you want us to report abuse to you by forwarding the emails to you. You have to open the email to forward it! DUH! Please find a better way to help us help you!

Also, please give us more filters and more blocked address capabilities.

Thanks for allowing me to share my comments (and frustrations).

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Comment by Chuck

January 8th, 2008 at 8:02 am

I couldn’t agree more with the previous comment from Mel. I also had set up a new email address a few years back. No one, and I mean no one, knew about the email address … except yahoo, and within a day I was also receiving 20-30 spam emails A DAY! Ended up never using it because of this. (Something smells really fishy here.)

Same experience with the past and forward dated emails.

Mel, technically you can forward an email without opening it, however, yahoo requests you turn on full headers before forwarding the email, and THAT part requires the email to be opened.

Definitely need more filters!! As for blocked addresses, the current 500 limit would be more than enough if Yahoo would just arm us with some more information, like statistics regarding each blocked address. E.G., date of when the blocked address was last triggered and a count of who many times the blocked address was triggered. Then we could easily see which blocked addresses are being affective and which ones are just taking up space and could be removed making room for a new one if we happen to be at the max.

And finally, the main reason I wanted to add a comment, actually a question. When using the SPAM button, does the recipient email address some how get a mark against it?

The reason I ask is that I own my own domain allowing family members to create their own custom and permanent email address and have it forwarded to wherever they want. I have my email sent to yahoo and since I’m (a long time) yahoo plus user I can create a corresponding return email address when I send out email. Over the last year or so I’ve noticed ALL email I receive that uses my domain email address has {SPAM?} inserted into the subject line. This wasn’t the case until I started using the SPAM button on legitimate spam I was receiving that was addressed to my domain email address.

I would like to continue help out yahoo with its spam filtering by using the spam button, but not at the further risk of black listing my domain email address.

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Comment by Marie

January 8th, 2008 at 2:36 pm

Hi, I love the new Yahoo Mail, no problems with spam here, but unfortunately it does not work with Firefox 3 Beta 2. I keep getting error messages and it will not load. Any idea when the two will be compatible? Thanks.

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Comment by Erik Verstreken

January 9th, 2008 at 9:55 am

Strange that exactly when that extra spam filter has been implemented I can’t log on any more on a Yahoo account on which I’ve been logging on for the last 6 years without any problems.
On another Yahoo account there are no problems. On my laptop at my work I also have the same problems.
Can anybody help please ?

Bye,
Erik

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Comment by maowbro

January 10th, 2008 at 5:44 pm

Well, it’s been a week since the announcement about the big push on fighting spammers. And if the current count of spam messages in my Spam folder is any indication, your crimebusting efforts are paying dividends. I make a habit of clearing out my Spam folder every Sunday (it’s just the kind of person I am!!!). Usually by this point in the week, my Spam folder is nearing a count of 300. Today, though, it shows a little over 50. Whatever you are doing to fight the spammers, keep doing it! Wouldn’t it be wonderful to see a Spam folder count of ZERO at the end of a week??!!!

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Comment by conal mcparland

January 12th, 2008 at 1:39 pm

this week alone i had 39 spam e/mails on tuesday
40 on wednesday 63 on thursday sooner or later i am scared of getting virisus to destroy my computer would really apreacheate some help to stop these spam e/mails

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Comment by kiwiBLOKE

January 16th, 2008 at 1:32 am

I don’t think this is a forum as such, so I dont think you will get many responses from Ryan etc??

Spam is a Global issue and mainly caused by careless use of the user (yes chuck, it is). Spammers obtain your address due to this and simply send mail that is constantly changing in technique to avoid filters. Yahoo!, like any mail provider will do what it can, but you must remember why you get spam in the first place.

I don’t use my main address for anything other than emailing friends and family and I NEVER forward on those stupid joke emails and the “send to 10 people…” or those “petition” ones. I get zero spam. Anyone who passes chain emails etc, I simply delete, then send a polite email asking them not to do that again.

Fact is, you need to use the tools Yahoo! has provided (mark as spam, Not Spam etc). Eventually spam will reduce but for some, you will always get the odd spam email.

Best advice if you get too much, change your address and be careful with it.
And make sure you have up to date anti-virus, firewall and maintain your computers (especially Windows based ones!)

The only way to stop spam is to stop the spammers, so instead of moaning at Yahoo! (or any mail provider) be vigilant and use your email wisely.

To the people wanting to send to more than 50??? That is classed as bulk mail, and it may not be Yahoo! that will penalize you but also receiving ISP’s due to the header info. Simply split your recipient groups into 2 or 3 or more groups and send 3 emails instead of one big one. Whats the problem there? Are you that impatient?

Go Yahoo!, keep up the good work.

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Comment by RyanK

January 16th, 2008 at 6:07 pm

Howdy kiwiBLOKE,
-
Thanks for the kind words. I’d like to echo some of those suggestions and reinforce that forwarding jokes amongst friends can be dangerous. This is because you don’t have any way of knowing how far the email gets forwarded and how many email addresses may be displayed once it finally stumbles across a spammer.
-
-Ryan K

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January 18th, 2008 at 2:20 am

[...] 18-Jan-2008 Yahoo Mail has updated their anti spam filter Popularity: 2% [...]

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Comment by Ellen

January 18th, 2008 at 9:39 pm

Seems Yahoo is doing a worse job putting SPAM in my bulk folder since the first of the year.
I have 2 yahoo accts; this one is the old mail and the other is the new Yahoo. BOTH are getting more SPAM since the first of the year.

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Comment by Nadine

January 18th, 2008 at 10:10 pm

I have used the spam so many times and I still keep getting the same emailes from the sme people so I don’t feel spam works at all!!!!!! it is a waist of time for me…..
nadine

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Comment by David Ross

January 19th, 2008 at 9:53 am

I received this SPAM (header info below) to my inbox today allegedly from Yahoo. Could my mail forwarding be circumventing the SPAM filters or are the filters really performing this poorly?

From Yahoo Lotto Inc Sat Jan 19 09:15:23 2008
Return-Path:
Authentication-Results: mta238.mail.mud.yahoo.com from=yahoo.com; domainkeys=neutral (no sig)
Received: from 193.86.238.3 (EHLO mail.pipni.cz) (193.86.238.3)
by mta238.mail.mud.yahoo.com with SMTP; Sat, 19 Jan 2008 09:15:40 -0800
Received: from mail.pipni.cz ([193.86.238.3] helo=springbankng-plc.com)
id 1JGHHv-0002kI-P1; Sat, 19 Jan 2008 18:15:23 +0100
From: “Yahoo Lotto Inc”
Reply-To: rev.lee@lottoclaimsagent.com
Subject: Congratulation!!! Dear Winner, You have won Yahoo Lottery Inc
Date: Sat, 19 Jan 2008 18:15:23 +0100
Message-Id:
MIME-Version: 1.0
Content-Type: text/plain;
charset=iso-8859-1
Content-Length: 3952

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Comment by KW Foo

January 22nd, 2008 at 1:15 am

Our users receive bounced back from Yahoo say we are listed in Spamhaus PBL, but it is actually not after verify our IP in Spamhaus in http://www.spamhaus.org/pbl/

The problem does not happen to all of the email that we send to yahoo users, some of them can get through without any problem. Hope the problem can be solved soonest possible.

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Comment by azila

January 22nd, 2008 at 8:35 am

i used Yahoo Mail Plus, i afraid somebody used my email to send spam,, do i will someday will be blocked? my ebay account with this email already blocked because they said it used improper. of coz i’m not.

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Comment by adam smith

January 23rd, 2008 at 9:00 pm

I have 2 primary email accounts that I use (not counting my isp email), yahoo and gmail. Every day I would say I average about 50 sapm messages that do not get filtered in my yahoo email, and every day I get about 2 or 3 spam emails that slip by the gmail filter. Can you guess which one I like better? To top it off, yahoo sometimes sends emails from people in my address book to my bulk folder, so I don’t even realize they are there. At some point I will just give up on yahoo email altogether. Most days I either can’t access it, can’t send emails, can’t delete emails, or can’t move emails to folders. I don’t buy that they are doing anything. Is it any wonder google is spanking them?

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Comment by Mel

January 24th, 2008 at 3:49 am

I posted a couple of weeks ago and would like to add more comments. First of all, while I think it’s great and long overdue that Yahoo is taking stronger measures against spam, it is often at the expense of legitimate email newsletters that users sign up for. I’ve had many casualties so far. Most are in my address book as trusted senders and yet they are not getting through to my inbox. No, they’re not in my bulk folder because I turned off Spam Guard because so many legitimate emails were winding up there. I wonder a little bit why most of the spam that comes through even winds up in our bulk folder (if we have the option activated). Why not just stop it before it even gets to that point? We wouldn’t need a bulk folder to catch spam if the spam was just intercepted at a higher level in the email chain by Yahoo. Who wants to check the bulk mail folder several times throughout the day to see if a legitimate email has made its way there?

The scourge of mail forwarding that people participate in is one of the main reasons I don’t even give out my email address to very many friends or family. I realize that many people are careless with their email address and can be blamed for the onslaught of spam that they receive, but kiwibloke kind of missed the point of my comments. There is obviously something very wrong when you carefully guard your email address and wind up with spam, and more of it, as time goes by. If you use filters, block addresses, don’t share your email address with people who participate in mass forwarding, have all of the attendant security features for your computer and don’t visit questionable websites, then I think it’s safe to say that I, as a user, have done all I can. So that is why I’m here leaving my comments and “moaning to Yahoo” about it. If you can’t bring up legitimate issues that are at play in Yahoo mail with Yahoo itself, then there’s something wrong. How is it my fault that I began receiving spam in my Yahoo email account before I ever once shared the email address? Not ONCE. And I was receiving spam. That’s not problem with how I use Yahoo mail. It’s obviously a Yahoo problem. And apparently the problem was not unique to me, as another user had the same experience.

Also want to address the fact that in Classic Mail, you cannot “technically” forward suspicious email to Yahoo without opening it, as was suggested by another user. Sorry, but no can do. I think it’s strange that we’re admonished not to open spam because it shows the sender that our address is legitimate, thus leading to more spam, but we’re asked to forward/report suspicious email and to do so, we have to open the email and thereby validate our address to the spammers. I’d be thrilled if a solution could be devised to address this.

Thanks for trying anyway. Nothing is perfect and I realize there are good intentions in what’s going on at Yahoo. It’s just not necessarily an improvement at this time.

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Comment by Hugh

January 28th, 2008 at 7:48 am

I read with great interest the new spam changes you guys are working on. However, when I saw the date of 1/4/08 on it and note that today is 1/28 I became much less enthused.

It seems that since the first of the year my spam has increased enormously. When I get to my computer in the morning I will have beween 50 and 90 messages in my spam box. If you take the penis expanders, drugs, and mortgage based e-mails out, it drops to virtually zero.

Unlike another poster, I DO have to at least cursorily persue them to make sure that there isn’t something in there that I am looking for. For example, if you verbally give someone your e-mail address and they e-mail you, it goes directly to spam.

It is amazing, based on the other two e-mail providers that I use, how much spam Yahoo still gets. I get less than five a day with the others but imagine I delete over 50 a day as I check e-mail and that many more first thing in the morning.

From a lay person, I’m not sure what you’re doing to correct this, but it ain’t working and what your competitors are doing is.

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Comment by D.M.CHARLES

January 29th, 2008 at 4:18 am

THE SPAM GUARD ICON IS MISSING IN MY MAIL OVER THE PAST FEW DAYS AND THE NUMBER OF SPAMS ON THE RISE EVERYDAY. WHER HAS THE SPAM GUARD GONE? WHAT TO DO NEXT?
R.M.CHARLES

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Comment by D.M.CHARLES

January 29th, 2008 at 4:21 am

SPAM GUARD MISSING FROM MY YAHOO MAIL. HOW TO RESTORE THE SPAM GUARD AND STOP INTRUSION.
D.M.CHARLES

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Comment by William Sims

January 31st, 2008 at 6:09 am

I am very unhappy with Yahoo! mail spam blockers.

When I bought a Smartphone recently it would not handle my Bellsouth email, so I had to sign up for Yahoo! Plus.

On my desktop PC I use Outlook Express, and I was “dropping the ball” on assignments and clients until I realized the emails were going to the Yahoo! spam folder.

I called Yahoo! and was told the system would learn what emails to let through when I IDed the ones that were OK. It is NOT learning! About 1/3 of valid work emails still do not get through, including all emails from my boss.

I unclicked the spam filter, still no relief.

The Yahoo! spam filter is totally unsat!!!!

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Comment by spatula

January 31st, 2008 at 2:05 pm

Apparently “tightening up spam controls” means “delivering all your email directly to the spam folder”.

I’m not a spammer by any means, and all my collective sites and domains send maybe a dozen emails a day or so and only to people I know or who have asked for me to contact them (and verified their intent), yet Yahoo classifies everything I send as spam.

It’s become entirely impossible for me to email anyone who uses Yahoo mail. It took me a little while to find out why nobody was ever replying to my email… it was because they never saw it. Dropped right in the spam folder.

I’ve tried to get help using the tools at the postmaster site, but my requests seem to just get black-holed or misunderstood. I’ve implemented SPF, DomainKeys and DKIM on all my outgoing mail, and it makes no difference.

Unfortunately, there are people I need to contact who get their email with Yahoo. For some of them I don’t have alternate contact information, so I can’t phone them up and ask them to check their spam folders and mark my messages as “not spam.”

I’m at a bit of a loss about what I can do. It’s sad that the nastiness of spammers and the aggressiveness of Yahoo in going after them has caught legitimate, real people in the crossfire.

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Comment by jake

February 5th, 2008 at 11:11 am

i applaud Yahoo taking steps to combat the spam. the best feature i like about yahoo mail after loggin is the “This is Spam” or “This is Not Spam” button. These has helped a lot. But sometimes “This is Not Spam” doesn’t work so effectively, but as long is “This is Spam” works, i am very happy with Yahoo mail.

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Comment by Stuart

February 5th, 2008 at 1:29 pm

The Yahoo SpamGuard is useless, and Yahoo should be embarrassed by it.

I did a test using GoogleMail, and 99% of the spam was blocked without impacting legitimate mail, so how hard can it be?

I suggest Yahoo ask Google where they got their software! Hopefully, in light of recent events, they’ll merge and we can all enjoy the superb spam blocking capabilities offered by GoogleMail…

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Comment by Mathew Snyder

February 5th, 2008 at 5:34 pm

unfortunately, your attempts at cleaning up the spam even further has had a negative affect. I can’t count how many legitimate emails are now being tagged as spam. People I’ve been receiving mail from for a while at that.

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Comment by Mathew Snyder

February 5th, 2008 at 5:36 pm

I’d also like to see a bulk “This is SPAM”/”This is not SPAM” option. I don’t like that I have to click on each email to re-tag it when I have multiple emails to fix.

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Comment by Stuart

February 6th, 2008 at 8:53 am

I don’t understand how your SpamGuard catches anything at all. Mine captures nothing. Not one.

I’ve reset the filter, disabled and re-enabled SpamGuard and it still hasn’t captured even one mail!

I’m a Mail+ user, using the new interface, too.

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Comment by TVJaya

February 11th, 2008 at 8:44 am

hi

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Comment by Paul W

February 11th, 2008 at 8:55 pm

I’m with Sympatico.ca and their hotmail/sympatico email sucks with a lot of to be received emails being deleted without bouncing back to the sender (or any confirmation to me that they’ve been deleted). Additionally the outgoing SMTP is flaky sometimes..

So I’ve paid for a premium Yahoo email account so that I can send email using my virtual domain name as the source address(which no longer works as of today), and forward a copy of my virtual email addressed email to my yahoo account in addition to my Sympatico/hotmail account.

Honestly, most of this intrusive anti-spam technology does is hurt the legitimate users. The spammers will get around it.. its a cat and mouse game.. Its not a win-able battle..

And the reason for this?? I’m pretty sure that the people selling you anti-spam software and tools are funding the spammers.. Its a make need project.. Most Spam I get does nothing other than to fill my inbox (which is like maybe 2-5 email a day). No trojans, no html.. nothing but an annoyance..

Since Yahoo has choose to take the knife to legitimate users, it looks like Yahoo wont be getting my money on the next renewal

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Comment by Paul W

February 11th, 2008 at 9:31 pm

Update - After a lot of digging, my sanity has returned. Adding the virtual email addresses to my yahoo premium account now allows me to send again via outgoing pop3 email (http://help.yahoo.com/l/us/yahoo/mail/original/manage/manage-57.html). So this new feature ain’t so bad; but I wish I had gotten a bit of heads up on it. It was quite a shock when yahoo starting causing me grief :-) I’m just at the end of my rope with having to deal with different ISP and virtual email providers intrusive, nonflexable, destructive Antispam techniques.. So yahoo can keep my money ;-)

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Comment by Sam

February 12th, 2008 at 7:16 am

My girlfriend set up a second Yahoo account for school purposes. She sent me two e-mails from it, one went to my inbox, the other to Spam! This makes no sense! Yahoo filtering mail from its own domain??

Also, Yahoo could reduce my Spam by 20 - 25% by simply eliminating messages with invalid dates. Nearly one quarter of my Spams are dated at least a week in the future… many FAR beyond, such as the year 2037, 2038, etc. I don’t think Spammers have time machines yet, therefore I assume these have bogus date info. Should be easy to filter, yes?

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Comment by Alex

February 12th, 2008 at 2:21 pm

Strange,
there is talk of upgrades and suddenly my pop3 access stops working?

I can now recieve but not send through my yahoo.co.uk account. googlemail still works fine and I have wasted hours of my time confirming and reconfiguring obscure settings in some wild hope that I can fix this myself. Ha!

Well done boys and girls, you all deserve a star on your foreheads. Just get the ice cream cone unstuck off there first.

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February 15th, 2008 at 2:32 pm

[...] of October 2007. However, more recently Yahoo has continued to step up their spam defences. In this blog, Yahoo “Spam Czar”, Mark R., [...]

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Comment by Mel

February 17th, 2008 at 3:14 am

I sought out this older post because I’ve commented twice before and wanted to give an update. I can now say I’m getting almost no spam. That gets a big ‘Yippee’ from me. The bad news is that some legitimate emails are still not reaching my mailbox because they’re presumably being excluded as spam somewhere along the way (not in my bulk folder, by the way). Also, some emails are arriving several days after they’re sent. This has always happened but seems to be more frequent now.

At any rate, I will try to say something positive: at least efforts are being made to get rid of the spam. Hopefully legitimate senders will stop being blocked soon and we can all co-exist happily with our desired emails in our inboxes and the undesired spam blasted into the outer reaches of the cyber universe. Until then, we’re all going to be a little frustrated at times.

Hint: if you’re not receiving emails that you know you should be getting, contact the administrator of the site you should be receiving mail from and ask them to contact Yahoo. (I know this will not work if you’re not receiving email from individual email accounts but it’s worth a shot if you’re not getting your breaking news updates from, say, CNN or your local news station or newsletters from other entities.)

Relax and have a cup of hot cocoa!

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Comment by Cydney

February 19th, 2008 at 6:05 am

I see that others are having the same problem and have expressed their complaint. That problem being that more spam seems to appear in the inbox rather than in spam folder. Also, the same spam which has been designated spam continues to reappear time and time again after being designated spam! And lastly, emails that are clearly NOT spam are arriving in the spam folder even after being designated “not spam.”

What steps, if any have or are being made to correct this problem? Do you even read this responses on this site? I see you’ve only responded to a few.

I do hope you correct this spamming problem. The people I know who use gmail, don’t seem to have this problem. What’s to keep us from changing allegiance?

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Comment by Monica

February 19th, 2008 at 9:36 am

I’ve used Yahoo mail for many many years now and never did I have a problem nor any reason to complain. Recently due to this spam issue my account has been blocked systematically for 24 hours almost everyday and not only it’s blocked for sending but also it’s blocked for receiving emails. People gets this “undeliverable” automatic response.
If this doesn’t change I’m going to have to switch to gmail. Please people, stop blocking valid accounts!

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Comment by spatula

February 20th, 2008 at 12:19 pm

Mel-

Asking the administrator of the site whose email is being incorrectly tagged as spam to contact Yahoo is completely pointless.

I’m an administrator who has been trying for three months to get to the bottom of why every single email I send to Yahoo Mail users gets flagged as spam. Yahoo blackholes all my requests for help, more information, etc. They will not respond. I’ve given them everything they’ve asked for, all in vain.

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Comment by richard

February 20th, 2008 at 6:41 pm

Completely agree with the posting
below. Recently yahoo mail is totally broken on me, I’ve already given up on it. I’ve been using yahoo mail for many many years before.
Worst job of yahoo mail!

I’ve used Yahoo mail for many many years now and never did I have a problem nor any reason to complain. Recently due to this spam issue my account has been blocked systematically for 24 hours almost everyday and not only it’s blocked for sending but also it’s blocked for receiving emails. People gets this “undeliverable” automatic response.
If this doesn’t change I’m going to have to switch to gmail. Please people, stop blocking valid accounts!

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Comment by James

February 20th, 2008 at 9:53 pm

You say you are working on the spam problem with a new approach, well i am getting more spam now then ever and i am ready to change to a new e-mail service because i am tired of all the spam and no one does anything about it and it is a shame that people are allowed to do this and nothing happens with them.

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Comment by Davood Vahdati

February 21st, 2008 at 8:24 am

congratulate.what the swindler company you are.I had paid for mail plus in 4 times with different payable method(visa,mastercars,discover,american…).
but unfortunately my e-mail account didn’t upgrade to mail plus. I don’t know what should I have done? I pay money to your company account , but you didn’t give me any service not at all!

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Comment by Mel

February 22nd, 2008 at 1:29 am

Spatula/Nick,
I would not have made a suggestion that didn’t yield results for me. Why dissuade others from contacting administrators to try to resolve email issues if there’s a chance it will work? A couple of weeks ago, I stopped getting emails from a site and contacted the adminstrator to let them know about Yahoo’s new attack on spam. My correspondence alerted them to the problem and within days, I was getting my emails again. I have had this experience with several senders and only once has there not been a positive resolution(due to the lack of action on the administrator’s part). While I realize that Yahoo mail isn’t perfect, and different people have different experiences, I think it is also important to report positive experiences and perhaps help a few people out there. It’s not fair to say that because it’s not working for you, it’s not working for anybody. Good luck with your continued quest of “exposing the insanity and stupidity in the world” (per your website about morons).

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Comment by Diana

February 23rd, 2008 at 8:35 am

Please help! I can not get my emails from ebay that says someone has bought an item from my auction. I have been going through ebay and says my email is blocking them. How can I make sure I am getting all my messages from ebay. Some come through but not after my auctions is over. I need to get this straightened out. This started about 3-4 months ago. Someone help. If you know how to undo this please post ASAP.Thanks to anyone who knows what is going on. Diana

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Comment by Jamie

February 24th, 2008 at 9:43 am

So I’ve noticed that this means that ANYTHING you think is spam doesn’t even get through to my spam folder.

I have an email I want to receive that confirms a password for me. Of course it’s sent out by a robot, but it won’t land in my account because you’ve deemed it to be spam. So now I don’t know my password and can’t access that account.

Please change this immediately.

If it’s spam, let me decide. Just send it to my spam box and I can determine whether or not it’s spam.

You are not my mother, stop making decisions for me. (Even if you were my mother, I wouldn’t want you making decisions for me).

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Comment by Brian

February 26th, 2008 at 11:56 am

Something fishy’s going on. Over the past two weeks most spam I receive in my premium account is going to my inbox. As of today, all spam is going to my inbox. This has never happened in the two plus years I’ve had this account. May as well delete the spam folder, it’s useless……I’m not getting any help from Yahoo either.

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Comment by Diego Castro

February 27th, 2008 at 7:20 am

Don’t waste your time commenting this article.
Nobody is answering your request for information.

I don’t understand what is the reason to open a comment line if nobody will answer back.

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Comment by RyanK

February 27th, 2008 at 9:04 am

I do try to read all comments that come in, but can’t respond to everything.
-
Please keep them coming!
-
RyanK

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Comment by Nick Sandru

February 28th, 2008 at 7:16 am

I would like to know when will you do something about spam and malware-laden emails being bounced by the Yahoo mailservers to forged sender addresses? In July and August 2006 I had to firewall Yahoo’s mailservers because of the sheer amount of bounces sent to forged addresses in my domains. My mailserver crashed a couple of times after it was overloaded by bounced email from Yahoo. I tried to contact Yahoo at that time about this problem without success.

Right now some 40 or so Yahoo mailserver IP addresses are firewalled on my mailservers because of bounces sent to addresses in my domains.

Nick

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Comment by Linda

March 1st, 2008 at 6:24 pm

Please, can’t something be done about these people who continue to clog up my mailbox with this unwanted e-mails from the future??? I am always getting some from 2037 and 2038, etc. Also, why isn’t there a SPAM button in the bulk mail box? Thank-you — LLF

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Comment by Liz

March 2nd, 2008 at 12:28 pm

I have the same problem as of Feb 26, all of a sudden my in box is loaded with spam and I never had this problem since I started about 2 years ago, what can be done? If this persist, I will quit Yahoo. I use Yahoo because I used to be able to control this, what happened recently to cause this? Please help ASAP!!!!!!!!!!!!

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Comment by spatula

March 3rd, 2008 at 2:06 pm

Mel-

If you want to have web site administrators complain to Yahoo about mail not being received, by all means, knock yourself out. I wouldn’t dream of telling you what to do with your time.

But the fact still remains that I have been trying since December to get Yahoo to even acknowledge my existence when I try to get to the root of the problem from my end, and every single request for help I’ve ever made has been summarily blackholed.

Chances are if it is happening to me, it IS happening to other administrators as well. You may have had luck in the past, but it would be unrealistic to expect luck in the present or the future based on my experience.

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Comment by Tye

March 7th, 2008 at 10:00 pm

Are you kidding me? This all sounds like a bunch of words from Charlie Brown’s teacher. Lets see if I can translate what you just told me. Bla bla We are so excited to be working on this problem blaw blaw. Wah wah And we dont have any solutions, and what we have right now isnt working all that great wah wah. Bla bla Wait, we do have something we are going to try bla bla. Wah wah The only problem is, it blocks you too wah wah. Oh ya, and it does’nt work either. Bla

And this is what yahoo has to recommend for help with spamming. AAaaaarrrrggg. Well, at least, I’ll always know where to go if I need viagra. Oh, thank you, Spam licker Czar

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Comment by danielle

March 9th, 2008 at 6:04 pm

too much spam and the “08″ alleged filters are NOT HELPING!

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Comment by Mark rank

March 16th, 2008 at 6:07 am

As far as i am concerned the “Spam guard is useless! I elected to be left off of the yahoo register for privacy yet somehow i must be on it as well as my alternative IDs…. I have been bombarded with Spam on messenger for the past three or four months! each time i put them on ignore but they just change their name and i get it all again! why can’t yahoo track the IP numbers of repeat offenders and block them altogether! Do yahoo make money from the persistent spamming? If not maybe you should charge customers who repeatedly spam! add it to your next EULA they won’t read it and will fall into your “trap”
I have used messenger since 2000 and never have i felt so sick of spam. and it is almost all of a sexual nature! What if i were a minor! It’s sick and unwanted!

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Comment by Laura

March 16th, 2008 at 8:01 am

I am the IT admin for a government agency, and we have had significant problems getting mail through to folks using Yahoo who are requesting information from us. They in turn call and say we never responded, (which we did), I test on a regular basis, and the mail end up in the SPAM folder 100% of the time. I have requested help via the appropriate forms, told I would be contacted in 48 hours, never had any contact and the problem persists. I believe we may have to go into putting in a disclaimer on the forms that yahoo mail accounts will not be responded to, and they should get another email address somewhere else if they want a response from us because Yahoo won’t allow our messsages into the mailbox where they belong.

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Comment by angels

March 17th, 2008 at 11:50 pm

I want to know how to block unwanted mail and how to block people from coming to my chat and leaving duty messages or showing young naked man or women I am sick and tired of this, I have tried to go to this unwanted e-mails and click on unsubscribe mails but they keep sending them and now I find that messages were left at my chat while I was of line, so how can I block this things, I had yahoo for very long long time, and I do not want to do any changes to my email because I travel a lot and this is how people gets trough, so can you please help me?

Sincerely
gaby

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Comment by Kunal Shah

March 20th, 2008 at 6:59 am

This is funny !!!!. I have yahoo mail and spam just keeps comming even though toughest spam filter is setup.

For example,
I have marked all mails from ExtraIncome@winterblack.com spam so many times. still next morning when I check, I have that email. without fail.

and this is just an example. I have emails sent to me on MArch 17, 2011 !!!!!!!!!. no one or two but hundreds of them. they all go at the top and all my recent emails are at the botttom.

I have complained to yahoo so many times but not results. switched between new and old interfaces with hope to fix it but no result again. finally stopped using yahoo mails.
Now I use yahoo only for messener, that too I am going to close as now I can add my messenger contacts to msn live messenger.

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Comment by Dave Haupert

March 20th, 2008 at 11:17 am

I think the most easy to implement and effective solutions for mail spam are these:
Add to the filters options a way to check if the sender is in a particular address book/contacts group. With this simple change, we could make anyone we’d replied to, plus anyone we have in our contacts list automatically go to a folder. Then this folder would be the one to check first, and only occasionally look in the unfiltered folders. That’s how I do it on my desktop email program and it’s helped me find key messages much more quickly.

I also second that the mail should be sorted by received date, not the date from the senders.

Lastly, some way to filter out foreign emails would be great!

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Comment by laura

March 21st, 2008 at 10:05 am

I accidentally hit the “delete” button instead of the “move” button. When I did this, it didn’t appear in my trash or bulk, it literally removed itself completely. is there a way to retrieve this? Thanks!!

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Comment by Tanya

March 23rd, 2008 at 6:05 pm

Where are the answers to these questions? Why am I, along with countless others getting more and more spam? Why is there not an icon representing or rather identifying someone who is already in my mail/address contact list? Why does spam go to my trash folder when I click that it is spam…why doesn’t it just go away? So I click that it is spam and it sits in my trash folder. Why?

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Comment by Sean

March 26th, 2008 at 5:42 am

Yahoo Spam continues to flag legitimate emails. I don’t care how many times I click “Not Spam”, it just doesn’t work. Most annoying is when I receive an email from someone in a corporation that I haven’t received from previously but I have email address from that domain in my contact list already. Why can’t I flag an entire domain as safe??? This is a CRITICAL missing feature and it needs to be added asap. I don’t see how I can continue to use YahooPlus for business purposes without confidence that my important emails will arrive safely.

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Comment by Smaxor

March 27th, 2008 at 10:12 am

Being a Yahoo mail user for almost 10 years now I think your spam filter is getting out of control. I whitelist addresses and they’re still getting sent to the junk box. This used to happen from time to time, but now it’s getting out of control. I hit not spam and that doesn’t help anything either. These are close personal friends that don’t know anything about email spam. VERY VERY VERY annoying as a user.

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Comment by egidio

March 30th, 2008 at 1:36 pm

going back to use my gmail account. less cool, but yahoo mail is unusable because of the spam checks. I have to feed the human checker everytime i send a message,,,are you crazy?

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Comment by Pat

March 31st, 2008 at 4:27 pm

The improvements have been fantastic for me in the past 3 weeks. My spam has gone from 300/day to 4/day. I really don’t need my $30/year spam add-on software anymore.

I was so curious what happened, I googled “why less spam?” and found this page.

Thanks a lot, Yahoo! (and that’s without any irony). I feel a great weight has been lifted off me.

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Comment by Jamie

April 2nd, 2008 at 2:13 pm

Hi, I have a suggestion. I think you should add programable filters (like you have in the filters section) to deal with spam. I think I as a user should be able to program a certain subject line or word or words within a subject line or from a certain person(not a single blocked email) to be treated as spam. I currently use your filter to move anything with the name “Canadian Pharmacy” to my trash, as it is always spam. Works well, wish I could program the filter in spamgaurd rather than using one of my few filter slots in mail. Good luck in the war against spam.

- Jamie

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Comment by llevite

April 3rd, 2008 at 4:22 am

I have a question. I would really like an answer.

I have been forwarding (with headers intact thank you very) much of the endless stream of spam to spam@uce.gov as well as to the real world ISPs if it is in the headers such as to yahoo.co.uk as well as to gmail, and the others.

NOW I get threatened by YAHOO that they might delete MY account as a spammer.

OK. I’ll stop sending the spam to those that can kill the criminals accounts, but I expect yahoo to do a better job of policing the flood as well.

Answer please.

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Comment by Don Radlauer

April 3rd, 2008 at 6:02 am

I would like to add my name to those who have complained that SpamGuard (and now SpamGuard Plus)is working very poorly. I’ve been using my Yahoo address for at least six years, so by now my address must be on every spammer’s list even though I’ve been careful with it. My recent experience is that SpamGuard catches something between 40% and 70% of the spam that comes in. The remainder gets through to my inbox, even though most of it is very obviously spam.

SpamGuard Plus is advertised as being superior because it “learns” what the user considers spam and what the user doesn’t consider spam. After more than two weeks of heavy usage, I see no evidence of such learning; the system is as stupid as ever. Adding genuine senders’ addresses to my contact list seems to work as a whitelisting method, but of course blacklisting spammers’ spoofed addresses is mostly a waste of time.

Clearly it’s possible to find spam-filtering software that works; my Gmail account manages to filter out at least 99% of spam, with very few genuine messages mistakenly classified as spam. Even a very simple system that automatically whitelisted all email from my contacts, and assumed that everything else was spam, would work for me (although it might not for others - such a feature should be optional!). But Yahoo’s current system is simply not up to scratch. As long as I was using the free version, I didn’t complain; but now that I’ve paid for the Yahoo Plus upgrade, I’m seriously annoyed. They promised that the upgrade would improve spam filtering, and as far as I’m concerned Yahoo lied to me. I have requested a refund from Yahoo.

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Comment by jd

April 4th, 2008 at 6:30 pm

Well, something has improved drastically in the past few weeks. After getting 5-10 spams a day for replica watches, pharma, and machine enlargement, the volume has dropped to ZERO. Not a single spam in weeks. Bravo!

I do hope that none of my occasional false positives are also being caught up in this, though. How would I ever know?

Thanks,
jd

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Comment by Marilyn Ebel

April 6th, 2008 at 3:36 pm

My inbox is clogged with Spam since about Five Days Ago. Some of the Spam makes it to the Bulk File. I see I am not alone in this, comforting, but still frustrating. For years Spam Guard has been working fine. What happened?

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Comment by fred

April 8th, 2008 at 10:53 am

Yahoo isn’t catching your SPAM on purpose. It’s so they can urge you to buy their Fee based Email. Some of the Spam getting through is so obvious, but doesn’t get filtered. Viagra in the subject line should definitely be a big red flag

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Comment by dan

April 8th, 2008 at 1:21 pm

I have a problem with Yahoo! mail.

Almost every time I BCC myself in on an email, it goes into the SPAM folder. I am using classic and this happened even before the recent changes. My email address is in my contacts list. I don’t understand. Any help?

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Comment by Lavon Pease

April 12th, 2008 at 5:57 pm

I get MUCH mail in bulk folder; none of which I
want to look at. I cannot use the “empty folder”
command to get rid of them, nor can I use “check
all” and then “delete” to get rid of them.

What can be done to close the “bulk file”.
Please advise.

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Comment by jack green

May 11th, 2008 at 4:20 pm

i have blocked all emails from this company and still they get through past the bulk file into my main email inbox if i cant bloc this company then i will have no choice but ti terminate my yahoo account i have n the past six hours been sent 15 spamms from the same company “canadian healthcare and canadian pharmasuticales” pleae help me to stop their terror from occuring to others thanks jack green

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Comment by Edward Powell

June 3rd, 2008 at 12:46 pm

I have a lot of emails that I beleive that is scan and I would like to call the someone to give them to them so they can investgate and port them so other people can see . Who can I call to give them to and report them to? Edward Powell, email: powelledward47@ yahoo.com phine 804-782-8628. Thank you

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Comment by Aditya

June 12th, 2008 at 5:34 am

Dear Sir,

It is good that u do read comments, but serious i am surprised how yahoo is managing SPAM issue.

People are complaining about loosing legit mails at yahoo and at the same time bombarded with spam. look at my mail box if u have access to it, you will know what i mean, but all emails from my bank, library, friends either don’t reach because of that stupid deferred message or land up in bulk mail box.

the only thing i would suggest yahoo is too fire ur russian czar who is writing your anti spam software, it is a piece of of bull S…..

and believe me your mailing system will be the only thing which will be responsible for your all the problems and may be ultimate closure.

do what ever u do to fix ur finances or talk about big management but you will never be able to get those client who left you.

you were leaders, now u r not even good followers.

yaboohoohoo is what i think is happening right now.

If you really want to save your brand get some good anti spam engineers from google fix your stuff or may be shake hands with google and let them manage your email issues.

You guys are simple not up to the mark.

Aditya Chandra.
New Delhi, India
ady.chandra@yahoo.com

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Comment by Robert Harden

July 21st, 2008 at 8:48 pm

The amount of Spam is about the same as before, but I am getting Spam from my own e-mail address. How is this possible? It has me as the sender and me as the recipient. Is someone using my mail box?

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Comment by hanan

August 3rd, 2008 at 6:27 am

I want to know the conditions that apply on the mail to consider it as spam, coz my email in yahoo arranged the emails that comes from my official company email as spam, can you please fix this problem?

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Comment by chris

August 15th, 2008 at 12:02 am

just last week i got 10!!! spam mails for viagra between going to bed at midnight and waking at 7am

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Comment by michael

August 30th, 2008 at 4:35 pm

interesting comments folks. i’ve read the messages from january till august and have noticed many of you have the same problems as i do…to quote the troupe of monty python…SPAM SPAM SPAM SPAM SPAM SPAM SPAM. tis a shame yahoo cannot control the simple things. i get mail addressed to others, viagra, cialis, porn, lottery and of course, the ever popular..’this is to let you know that we have million$ waiting for you! come to beautiful nigeria to claim your money…’ as well as the special drugstore that sell any drug you want to buy [some of whom have been linked to producers of fake drugs and have been linked to funding terrorism.]
since yahoo ignores the fact their spam filter doesn’t filter, i have decided to approach complaints to yahoo in the following manner,
i copy the message, go to help in the upper right corner, drop down to ‘feedback’, select ‘technical problem’, ‘miserable 1′, and send them a copy of the message.

now IF this doesn’t go to a dead address and IF a human actually reads it and IF a million or so people did it for a few days…MAYBE yahoo would get the message that we are unhappy.

has anyone actually gotten a response from yahoo tech support, [ther than the automated..we got your message and will respond within 24 hours..] i have never gotten a suitable response nor received any help in correcting a yahoo problem.

time to quite rattling on.

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