Yahoo! Mail makes a splash at CES

January 9th, 2008 at 6:52 pm

hey ryan k this products is amazing this going exicted the user who yahoo mail i hope this come about but ryan k can just at least give a word if we can recieve imap on the new yahoo mobile go 3.0 in the further anytime soon and how about just some customer support with some real feed back instead yahoo mail bots ryank can please respond back to me on this board and what about the new yahoo domian keys when is that coming and u need to improve the speed for yahoo user on dail up and broadband great video u guys outdone urself this amazing video

January 9th, 2008 at 7:44 pm

But will there be IMAP? Ever?

January 9th, 2008 at 8:33 pm

ryan k i know u read this board if u give us imap u have yahoo mail user excitied n why are deny us this feature why are u ignoreing are question gmail user may be small but soon they catch up to yahoo will all these new features they add pop,imap and when is the new calender and address book feature coming i know u cant answer are most of are question but just hint wil help have u seen gmail imap on iphone why evny this feature but dislike gmail interface yahoo if u really want be back on top pleaseeeee ur user base and improve customer feed back for yahoo mail plus and yahoo mail u can do this ryan k and yahoo do u hear us yahoo user loud and clear win us back with these improvment and upgrade with new feature in the future yahooooooooooooooooooooooooooooo !

January 9th, 2008 at 11:29 pm

hi

January 10th, 2008 at 7:59 am

mmmmmmm

January 10th, 2008 at 10:34 am

Hi alx,
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It’s comforting to me that you have confidence that I do read these comments (since I do), because I often worry that readers think that I don’t.
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That being said, I have been raising that feedback with our product folks and as soon as I have any news I will definitely be here to share it.
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Thanks for reading and thanks for taking the time to comment!
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RyanK
Community Manager
Yahoo! Mail

January 10th, 2008 at 12:24 pm

ryan k u are the best it good thing u do read our respone on these board cause as u known yahoo mail user like yahoo mail but they wonder is yahoo going to wake uo ur product are easier to use and not hassle i just ask ryan k will yahoo enlight yahoo mail user about thier e-mail privacy cause people fate of e-mail data by e-mail company and what yahoo did in china with one its yahoo mail user its unfornate but i understand yahoo just hope they proect us better not hold us data rention give us option the customer i hope to see someday imap on yahoo mail 3.0 amazing product yahoo mailgo 3.0 is on iphone ,blackberry what about t-mobile sidekick ryan k u been very helpful these past few months i always perfer yahoo over google dont fail us now the ur user base put u some new feature and upgrade u really need to improve ur customer support n speed on dial up n broadband thank u ryan k for listen i just hope to see these improvment soon in the future thank u again keep up the good work

January 10th, 2008 at 3:57 pm

Yeah - all your announcements have been boring. I’m a paying (sucker) of Yahoo Mail Plus and I can’t even get IMAP access and Gmail gives it away for free. I want IMAP capability!

Also, an updated calendar/tasks would be nice too since I use them as well. The competition is heating up the offerings!

January 10th, 2008 at 4:11 pm

Aside from the feedback on this blog, I am worried that Yahoo is not doing enough to solicit feedback from people on the use of YMail. There’s no suggestion board, and not much way to offer you folks insight on priorities for us users.

Jerry’s product up there is a great example of why I feel Yahoo is out of touch with many users on a great many things. To me personally, I would find it utterly useless, way more that I want, and somewhat invasive of my privacy. I don’t need to share my every tiny update of a profile with my whole group of friends, ferinstance. I guess I also feel that I don’t need an all in one site to coordinate all my web activity. Some places, like MySpace, are pure hell to navigate and so sure, I might like to just get some updates/messages, but mostly, I like going to the sites themselves.

I guess I may be too old fashioned, but this really struck me as a toy for the silicon valley crowd, and not something particularly useful to me, Joe User. Then again, I don’t even own a cell phone, or IM very often, and have never texted in my life. So, I suppose I should content myself with dancing with the dinosaurs and STFU, eh? Still, it feels like this project, and many other Yahoo upgrades are not going in a user-driven direction. Yahoo Groups is doing a great job of integrating user feedback. I recommend looking at their process. I was pleasantly impressed, and that’s hard to get from me, especially lately regarding Yahoo.

Thanks for the sneak peek anyway.

January 10th, 2008 at 10:45 pm

hey give IMAP capability with yahoo mail.

January 11th, 2008 at 6:26 am

Ummm…which of the video clips actually work? I tried downloading the edited .mov clip and it gets a missing object in jscript.

Then I tried high stream…nothing. Next I tried medium stream…”video not available.”

Okay, so I try low stream…same thing–”video not available.”

January 11th, 2008 at 8:54 am

None of the videos work for me either

January 11th, 2008 at 10:54 am

Hi everyone,
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I’m not sure what is happening with the streaming files, but I’m also getting an error when I try to access them. The message I get says that it should be only temporary.
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The clipped file is hosted on the blog server, and I just tested it again to make sure it works. It does take LONG time to load, so you’ll need to be patient.
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RyanK

January 11th, 2008 at 11:09 am

JLK,
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We do actually have some other channels for collecting feedback already, but are always looking for more ways to tap into the needs of our users. This isn’t the only place we are looking
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Thanks for the feedback on Jerry’s demo. Keep in mind that it is more of a concept than an actual product example. That being said we know that not everyone wants the same amount of integration in their experience. It will be something we look at very closely.
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Thanks,
RyanK

January 11th, 2008 at 3:38 pm

Ryan said:

“I’m not sure what is happening with the streaming files, but I’m also getting an error when I try to access them. The message I get says that it should be only temporary.
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The clipped file is hosted on the blog server, and I just tested it again to make sure it works. It does take LONG time to load, so you’ll need to be patient.”

As for the downloads, I got the download alright…the error was a JavaScript error when it finished downloading and was *supposed* to start playing. It said there was a missing object in the script. Typically this is caused by trying to call a function that has not been defined or looking for the file in the wrong location. Most likely the JavaScript is trying to play the downloaded file from a static location and the download placed it somewhere else.

January 11th, 2008 at 10:17 pm

hgj

January 12th, 2008 at 5:08 am

It is some how buzy and congested

January 12th, 2008 at 9:41 am

freakdaddycyrix

January 12th, 2008 at 12:39 pm

Am still waiting for the feature “Reply” to when responding to E-Mails….have to arrow back and hit compose & send to reply to E-Mails. Seems simple to me to have that as a feature.

January 12th, 2008 at 12:42 pm

Still waiting to have on E-Mail as a feature~~~~ “reply to.” Have to arrow back to respond and then type in “compose.” to reply.
Seems to me that would be an easy feature as an application to your E-Mail feature.

Sylvia

January 12th, 2008 at 3:13 pm

I watched the video. It looks kinda cool, but also the thing is, it seems a bit impractical to count on everybody using those same social networks. Still, it was a cool demo, and it’ll also be a long way off. I know many have pushed for Gmail-like message conversations, and it looks like they were included in the demo.

For now, I hope we’ll see some less revolutionary, practical enhancements like full Opera support and an IM archive.

January 12th, 2008 at 3:31 pm

I don’t know what you are missing Sylvia, but every email I open has five buttons across the top: Delete, Reply, Forward, Spam and Move.

January 13th, 2008 at 11:46 pm

New Yahoo social mail is cool…Hope this time too you will offer beta for Experienced users. And of course long awaited pop and imap facility too.

January 16th, 2008 at 10:57 am

Hello

For a few days I have not been able to download my e-mail. I can use the internet but not my mail.
Please advise asp as I have business mail I need to retrieve.

January 22nd, 2008 at 6:25 pm

I too pay for yahoo plus and am frustrated by Yahoo’s lack of IMAP implementation.

I’m pretty sure if it is not done soon I will migrate to google, simply for IMAP even though I love yahoo web based interface a lot better

January 30th, 2008 at 8:27 am

Hi Ryan

I skipped the video and read the transcript. Question for you Ryan… from what you know and in light of Jerry’s vision for Yahoo, Yahoo Mail and Yahoo Go, will (or is) the look and feel of Mail and Go open for mimicking (for UI integration purposes) by third party applications/frameworks? I am a heavy Yahoo Mail user (personal and business). Keep up the great work!

February 3rd, 2008 at 1:38 am

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February 5th, 2008 at 11:49 pm

I am also a paying Yahoo business mail customer and find it a terrible service and will probably switch soon.

1. I can’t access the mail that I pay for on my mobile device because yahoo business mail accounts are tied to free accounts. I can only check the free account.

2. I can’t have both a forward turned on and POP access.

3. No push email services/ex
change server functionality.

4. Such a hassle to switch back and forth for spam protection and settings between classic and the new version.

5. The spam guard is HORRIBLE. If I send an email to someone and they reply, their email ends up in my spam box 90% of the time if we haven’t emailed before and I didn’t mark their message as spam.

Ugh. Please make it end. I haven’t switched yet because then I also have to move my domain hosting. So annoying.

February 11th, 2008 at 4:46 am

I’ve been using Yahoo Mail since before we had the option of a yahoo.com.au address!!!!! I’d like 3 things please:

1. If I have a .com.au I can download my mail via POP for free. But because I’m a long-term customer I am penalised by being charged simply because I have a yahoo.com email address. I have repeatedly emailed support regarding this bu I get no reply. I expect the same here but I hope I am pleasantly surprised.

2. Why do I have to hit shift-m to check my non-yahoo accounts within yahoo mail. Why can’t it be (optionally if needed) set up to AUTOMATICALLY check all accounts, not just the yahoo one, both on startup and on the regular refresh cycle?

3. A few years ago we had the option of setting yahoo mail as the default mail program for windows, so that when an email link was clicked, our yahoo would open and the address (and subject) were populated. This was removed a few years ago. Although there are online help files telling me that if I simply install Y!Messenger I will have this option restored, it does not work! I have tried, both on XP and Vista, in both IE and Firefox (I prefer firefox!) yet none of these work. My mother has recently got her first POC. It was new, and therefore came with Vista. I quite like it (its no worse than XP was in the first year when we were all used to Win98and none of the drivers worked on the NT architecture!). I have set her up with Y!Mail, and have shown her both the online/web and download/POP versions. She and I bth prefer the web version, mainly for its security and virus scanning (files aren’t loaded to the PC by default). HOWEVER she is getting the cranks because she needs to cut & paste email addresses from web pages to yahoo. When this is someone who has NEVER owned a computer of any type since the Tandy/RadioShack TRS-80, you can understand the level of frustration she is going through just learning the basics we all take for granted - cut/copy/paste etc. PLEASE FIX IT! Surely it can’t be THAT hard. Geez Yahoo - you share advertising networks with Microsoft here in Australia (and may soon be owned by them anyway!) surely they can licence your email to be one of the default mail programs within XP and Vista!

Getting off my soapbox now. Looking forward to your replies.

Cheers

February 12th, 2008 at 9:08 am

where do es the goverment come off thinking that they can hire people {monsters} like you. that is a a very cruel and in humane trick to play on
a beginner. tricks are for kids