The Blog returns, with new features and a new face!

Many of you may have been wondering if this blog was still alive. I can’t say I blame you, if you did, given that the last post was months ago, but have no fear this IS a blog and I’m going to re-establish it as THE place to go for all things Yahoo! Mail.

New blog author Ryan

But first I need to clarify a little. In an effort to totally dazzle you with misdirection, we thought it would be fun to try and replace the awesome work done, over the last year, by Ryan Kennedy with another Ryan…me. My name is Ryan Knight, and I’m the new Community Manager for Mail. That’s right, Yahoo! realized that the original Ryan had enough to do keeping up on his engineering responsibilities, and decided it was time to bring in another Ryan who could spend more time rustling up news for you. Don’t worry, Mr. Kennedy is still a Yahoo, and sends his best.

What that means to you is that this blog will be active again, and will be posted to on a regular basis. It will also cover all forms of mail, so even if you aren’t using Yahoo! Mail Beta, there will be stuff here for you too. Whether you are looking for news on feature changes, bug fixes, interviews with Yahoos working on Mail, tips from power users, tutorials, a glimpse behind the walls here at Yahoo!, or what have you, this is where you can go to find it.

I’m also excited to let you all know that there are some feature changes for the blog. You can find most of them in the sidebar to the —>. As you may have noticed we’ve added Categories, a Blogroll, a Recent Readers section (courtesy of our friends at MyBlogLog), and last but not least…enabling Comments. So have a look around, let us know what you think, and be sure to check back often.

Ryan Knight
Community Manager
Yahoo! Mail

99 Responses to “The Blog returns, with new features and a new face!”

  1. Jordan Wan says:

    I know that Yahoo! does not provide IMAP for Bizmail customers (such a shame) but it was a feature that worked up until July 31st on the iPhone if you picked “Yahoo!” and then entered your Bizmail credentials. It had full IMAP support including archiving of sent mail, folder synchronization read/unread states (synchronized) and everything we ever really wanted from a Bizmail/IMAP solution.

    But… for some reason on August 1st this stopped. Yahoo! IMAP does not work on the iPhone for Bizmail customers anymore. It’s a real drag to have to go back to POP3 again now…

    I called customer support and was told that (he thinks) it’s because of the new Zimbra deployment and he suspects they will restore IMAP For Bizmail again – although I’m not as confident as I know this is not the official setup and IMAP continues to work within the iPhone for regular (non-Bizmail) customers. So I’m not certain anything will happen…

    Can you let us all know what’s up? Maybe a status report or just an official word on if we will have this feature again or not.

    Also you may want to post something back to the Apple discussion forum on this topic – http://discussions.apple.com/thread.jspa?threadID=1613310

    This is one of many forums on the topic and the total views (so far) on this specific thread only is over 1,500. People do care about this feature (contrary to what the CSR tells me)…

    We’re all just wondering what’s going on. Please just let us know what’s going on or what is going to or not going to happen.

  2. Ali says:

    This is an important message for Ryan Knight or any responsible Yahoo manager. I have been having issues with my yahoo mailbox and have followed this up in exactly the way help pages suggest by sending emails to the techies and filling the appropriate forms. But to no avail, the way Yahoo technical guys have responded to my emails looks like they are from another planet! They don’t want to help me or at least that’s my impression. Can you please help me to resolve the issue, which is the search facility in my mailbox doesn’t work. Please email me urgently.
    Regards
    Ali

  3. siva says:

    I could set up yahoo mail to my outlook using POP, but all lthe mails have been down loaded to my outlook and I am not able to view the old mails from another laptop. I wish I should not have linked my outlook and yahoo. Is there a way I can check my old mails also from another computer. any help is appreciated..

  4. Idetrorce says:

    very interesting, but I don’t agree with you
    Idetrorce

  5. RyanK says:

    EDDIE Z,
    -
    Looks like you may have stopped using Yahoo! Messenger. Those notifications come when you are logged into the downloadable version of Messenger.
    -
    RyanK

  6. EDDIE Z. says:

    YO RYAN! WAS WONDERING IF U CAN HELP ME….WHEN I USE TO GET AN EMAIL OR A MYSPACE COMMENT I GOT A LIL BUZZ ON MY COMPUTER AND I COULD SEE ON MY LOWER RIGHT SIDE OF MY SCREEN THAT I HAD A LIL ENVELOPE.. FOR SOME REASON IT IS NOT HAPPENING ANYMORE AND I HAVE TO CHECK MY MAIL CONSTANTLY… WHAT’S GOIN ON?

  7. Todd says:

    I was just told by tech support they are being directed to advise yahoo users not to use the new Yahoo interface.

    She had no idea for how long.

  8. Todd says:

    Will we ever see the ability to access other pop accounts through Yahoo using SSL?

  9. Lezia says:

    Hey guys!

  10. Ties says:

    hi there, i’m using yahoomail since years at my full satifaction! but i’m complaining about the new photo site flickr. why can we only have 3 albums??? it is very small and poor, you force me to take an account with better accounts like facebook or myspace…
    but i hope you’ll improve flickr very soon.
    cheers, Ties

  11. Tori says:

    i was just playin

  12. Tori says:

    u r the gayest thing i ever saw

  13. luke says:

    yes, PLEASE!!! Add IMAP support, a lot of us really want it :)

  14. [...] process on your work computer. On my home computer I have the contemplative picture you saw in my introductory blog post, but as you can see to the left I have used a picture of me at a baseball game for my work computer [...]

  15. Cactus Steve says:

    How to sync Yahoo Mail Plus account when it is accessed from mutliple computers?

    I access my yahoo mail plus account on line from my office computer and from my home computer using Apple Mail (via POP3). Because Yahoo uses POP3 rather than IMAP, messages sent or replied to on line don’t appear on the home computer Apple Mail account. Messages sent or replied to on the home computer Apple Mail don’t appear on line.

    Since Yahoo continues to expand storage space (yeah!), why doesn’t Yahoo offer its Mail Plus customers the IMAP option so that we can sync our Yahoo account no matter where or how it’s accessed? Perhaps POP3 customers would be willing to pay (a bit) more for IMAP convenience.

    How does Yahoo suggest its customers solve the sync problem? Thanks.

  16. Ohadi Langis says:

    50 filters isn’t enough. If you are going to allow “unlimited storage” then you need to take the limit off the number of filters, otherwise what’s the point?

  17. j says:

    What about Smart folders? That would be nice.

  18. Dave says:

    It would be great to have a button to download all attachments, this is a feature that doesn’t seem to be brought up much, but is a “MUST have feature”, it’s the main reason I don’t use Yahoo Mail. Thanks.

  19. Eo Siang Hui says:

    Hi I love yahoo blog I could chat with my friends!

  20. MelonKali says:

    Steven T’s “white list” is what I’m craving for beta, too. I don’t want to have to add companies I receive ebills/estatements from to my contacts list just so their emails won’t end up in my Spam folder. I don’t write them back 8)

    Also, I have a question about the information displayed in the headers. With many of the spam emails I receive, both those that end up in the spam folder and in my inbox, I don’t see my email address listed. I’m guessing the spammers are putting my email address in as a BCC? Since I keep seeing the same emails ending up in my inbox, is the “mark as spam” flag still working even if my email address isn’t in the “To:” header?

    I like Beta, it is kind of slow though, but the one thing I really appreciate about beta is having all the messages in one folder visible by scrolling. Having to go from page to page every 25 (?) messages drove me crazy when I was trying to find something from someone in the middle of the alphabet 8)

    Thanks for the oppportunity to provide some feedback, Ryan.

  21. Chris says:

    Ok, I have a few issues with the Beta (which I have been using since it was released).

    It takes far too long messages. Sometimes I want to just delete a message without reading it, but I can’t because it’s waiting to load the message (although, I think it gets stuck trying to load the calendar, which I don’t even use). I don’t want to read it, I want to delete it.

    Second, sometimes, I can’t even delete messages. For example, I have now tried 3 times to clear my Spam folder. I’m in the folder, I’ve deleted all the emails, the folder itself says no emails, but the left hand panel shows that the original number of spam emails are still there. How many times do I have to delete something to delete it? I’ve had this problem with my Inbox as well. I delete emails, come back an hour later, and that email has returned, unread and most definately not deleted.

    I think those are the two biggest peeves I have with the Beta.

  22. MJL says:

    At least for me, the “Add Disposable Address” option in the Yahoo toolbar does not work. It would be great if I could get there from any website without having to open a new window, open options, open spam tools, etc.

  23. Mike says:

    I just checked out the new Yahoo Mail and noted the word Beta is gone. It is much Is it still in Beta?

    Anyway, I have some suggestions for the next set of revisions.
    1. The draft folder needs the old attachment viewer back but as a list of files in a place on the mail server, so that I can use it to store things I repetitively send via email, like resumes, portfolios, etc. Some of us still only have low bandwidth access so sending large files over and over again is time consuming.

    2. I need a way to cache my mail folder on my own machine that is not part of the normal windows or other OS internet cache folder. This would need to be a secure folder that can be automatically or manually/selectively updated. Perhaps as a plug in for Firefox. Again, not all have high bandwidth access, so just as is Yahoo mail is slow to use in 56kbps applications, but I like it and prefer it to my Outlook Express email from my web host, mostly because the spam management is better and because I can attach files on a remote server instead of on my machine.

  24. SR says:

    Welcome, Ryan.

    I tried the beta for a while, but I’ve switched back to classic. I frequently need to access my mail via a remote machine using low resolution (800×600), and the beta is unusable at that resolution.

    The thing I like best about the beta is that the time sent is displayed next to the date. It would be nice if there were an option for the same in classic mode.

    My #1 request, however, for both classic and beta is that the maximum number of filter rules should be more than just 50. If Y! can provide unlimited storage for e-mails, you should be able to provide a little bit more storage for filters. (I realize that this would also require some more processing overhead.) Also, it would be very helpful if the filter rules were more sophisticated (e.g., filtering by message size, presence of an attachment, lack of a subject, etc.)

    Thanks for listening.

  25. UzEE says:

    This is great. Welcome Ryan, I hope we will hear from you often.

  26. Sam says:

    Glad to hear that this blog is back!

  27. Shameema says:

    I really love yahoo beta it totally rocks,and also very impressive u know.actually i hated beta.but NOT NOW!

  28. RyanK says:

    Hello everyone…

    I’m excited to see all of the comments. I can’t respond to each individually, but you can be sure that I’m reading them all. I have a few comments that should cover a lot of the comments people have left so far.

    • Thanks for all the kind words about me, the blog, and most importantly…both versions of Yahoo! Mail.
    • As I mentioned in an earlier comment, we are constantly evaluating the latest browsers and our goal is to provide the best support possible to the most users. I’ll pass along the concerns people have with Opera and Safari for windows.
    • Many of you REALLY want improved Searching within Mail and improved SPAM filtering.
    • If you haven’t tried the Beta in a long time, it is MUCH, MUCH, faster than before. You may want to try it again.
    • The Messenger feature within Mail remembers your previous “status” so if you sign out it will keep you signed out, even on future sessions.

    If you check back soon I will try and dig up some relevant tutorials so that people can find them a little more easily.

  29. Jeff says:

    How about providing the same font options in Y Mail Beta that are available in classic Y Mail?

  30. Ohadi Langis says:

    You must improve the spam blocker. Despite all the other great features, Yahoo’s ability to block spam continues to be dismal.

  31. john r says:

    I have two Yayoo! mail accounts, a free one I got just after the earth’s crust cooled and was attached to a ‘free’ sponsored ISP (Border’s and Kmart, if anyone remembers the concept) and acquired a second with my DSL account. That means two browsers are needed for convenience instead of signing out and signing back in under the other account. Beta is completely incompatible with Safari for Windows. Every time I tried to use any tool, i.e. switch back, all I got was an error message about ‘wrong version, Safari v1.0′. I signed in with IE7, switched back, resigned with Safari and used it for a while. When will you be supporting Safari in all versions? I recall Safari worked ok with the traditional version. I now use Firefox which seems to work fine with beta. Still prefer the original mail which I use in my ‘free’ account.
    The most aggravating thing about this whole (mis?)adventure is that I can not remove this blog from my My Yahoo! page. I have zero interest in this and removal is not allowed every time I try. Instructions, please.

  32. beach004 says:

    I’m a fan of Beta, and of Yahoo Mail in general, no question; trouble is, I’m too much so; I have thousands of messages in there, and searching is very difficult, without the ability to search only within a certain folder. Please add that fairly commonplace feature.
    Beach004

  33. Sunshine says:

    I would love to be able to save the IM conversations I had in Yahoo mail…..

  34. Jennifer says:

    I’ve been using Yahoo! Mail beta for several months and I have no complaints. I like it just fine the way it is.

  35. Darren says:

    Well, I love this product.

    Couple of minor changes I would like to see:

    1. As mentioned above, with the weather, give me the option to select Celsius.

    2. I hate the way when I select Contacts it replaces the Inbox tab. Selecting contacts should open in a new Tab, the same way composing a new message does.

    It would actually be nice if there were the option to open everything in a new tab (i.e. sent, trash, spam, etc)

    3. Please bring back the ‘spam’ flag that used to be located at the end of each subject. If I just have a single spam message, clicking the old spam flag was far more efficient than checking off the check box and then clicking the spam button.

    Overall, great effort – can’t imagine using anything else.

  36. Natalie says:

    I constantly have problems going from the Yahoo homepage to my mail! There are no internet problems on my end as everything else I do works just fine but I will have to try 15 times to get into my mail and it’s almost guaranteed to freeze my inbox. All the messages will say something about “Yahoo mail could not open message”! Very annoying!

  37. Christina says:

    Hi,
    I just have a question. Often spam will come from one domain but several different email addresses. As far as I know we can only block it one email address at a time. Is there ever going to be an option to block any and all mail from a specific domain?

  38. gene phares says:

    I don’t like beta. I’m old and even after getting some help, I still am not able to get all my bookmarks in a particular folder to show up. I’ve had them for years and list them in a certain sequence so they appear at startup. Some show up and some don’t. I know I can go find them. I was able to do that but still can’t get them to appear. I’ll stick with alpha??????. thanx.

  39. linkin6echo says:

    Beta is flashy and snazzy but runs slower than classic. I agree with others, the preview window is much too small to read and manipulate email, and the ads are quite annoying. Please don’t dump classic; it works well and it’s why we love Yahoo! in the first place — functionality over funky.

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